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Crown Acura - Service Center

Clearwater, FL

4.9
1,358 Reviews

1,358 Reviews of Crown Acura - Service Center

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February 02, 2024

I have been coming to Crown Acura for cars and service for 20 years. During this time, I’ve had my car serviced by John Shaw. He is professional, kind, and knowledgeable. Whether it is an A1 service, or More

by karen.whitehurst3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Crown Acura responded

Karen, We are grateful for you leaving John this wonderful review! We are thrilled to hear that John took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional, kind and knowledgeable. We appreciate your continue business with us here at Crown Acura for 20 years. We look forward to continue serving you and your future automotive needs for many more years to come.

January 18, 2024

Bart Bartley delivered an outstanding experience during my recent service. He was exceptionally helpful and efficient, providing detailed explanations of the work done on my car. His speedy and thorough as More

by Pawel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Crown Acura responded

Pawel, We are grateful for you leaving Bart this extraordinary review! We are thrilled to hear that Bart took outstanding care of you and could provide you with thorough and efficient service. We are pleased to know that he was friendly and exceptionally helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 17, 2024

Bart Bartley consistently provides excellent service. He is always willing to accommodate my schedule and clearly explains any service concerns and related costs. More

by Pcic08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Crown Acura responded

Thank you for leaving Bart this 5-star rating! We are thrilled that he consistently provides you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 16, 2024

I have been going to Acura for many years for service on my vehicles. John is always so helpful, friendly and informative. Always the best customer service More

by Kimpoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Crown Acura responded

Kim, Thank you for your positive review! We are honored by your continued business, and we are so glad that John and the team are consistently kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

January 12, 2024

John Shaw has gone ABOVE and BEYOND in providing exemplary services for our MDX. John not only accommodated scheduling our car pretty quickly but it was completed within the hour. Talk about outsta More

by shivaulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Crown Acura responded

Shivaulie, Thank you so much for leaving John this amazing review! We are glad to hear that John took outstanding care of you and your Acura MDX needs. We are happy to know that he accommodated your schedule and got your car needs taken care of quickly. Please do not hesitate to let us know how we may be of further service to you.

January 12, 2024

John Shaw once again exceeds our expectations in providing service. He even helped me squeeze into an emergency appointment today to address a potentially dangerous tire issue on my MDX. He’s the r More

by Daniel Feliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Crown Acura responded

Daniel, We are grateful for you leaving John this wonderful review! We are thrilled to hear that John took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was a top notch professional. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 11, 2024

First visit to Crown. Bart + Greg were amazing. Fast and cordial service. Ended up not charging for the diagnostic. Exceptional experience compared to other dealerships. More

by trevdogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Muszynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Crown Acura responded

Trevdogg, Thank you so much for leaving Bart and Greg this amazing review! We are glad to hear that they took great care of you and your automotive needs. We are happy to know that they made your service experience here at Crown Acura exceptional. Please do not hesitate to let us know how we may be of further service to you.

January 09, 2024

Service advisor John Shaw is amazing at what he does for work. He is on top of the ball with everything My Acura was ready when promised He kept me up-to-date with everything with a phone call. More

by 0509yari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Crown Acura responded

Providing quality and efficient service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he kept you updated on your vehicle by calling you when it was being serviced. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 28, 2023

Logan Lane works very efficiently to take care of his customers. I was back on the road within an hour, and he gave me full transparency. If you ask me he deserves a raise. More

by tayvon.mcnair616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Crown Acura responded

Thank you so much for leaving Logan this fantastic review! We are glad to hear that Logan took great care of you and your automotive needs. We are happy to know that he works very efficiently to take care of his customers. Please do not hesitate to let us know how we may be of further service to you.

December 18, 2023

Excellent service at this dealership. Bart Bartley took great care of my service needs and due to the expected time loaned me a vehicle to have lunch while I waited, and the car was ready More

by cjlerma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Crown Acura responded

We are grateful for you leaving Bart this wonderful review! We are thrilled to hear that Bart took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he loaned you a vehicle so you could go have lunch while your vehicle was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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