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Crown Acura - Service Center

Clearwater, FL

5.0
1,371 Reviews

1,371 Reviews of Crown Acura - Service Center

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March 27, 2021

Amazing Service experience Bart Bartley is always professional, friendly. He makes sure he explains everything and keeps me updated and makes the whole process easy. I would not go anywhere else! More

by Emnick01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Crown Acura responded

Thank you so much for sharing your experience with us. We believe in attentive and professional customer service and were glad that Bart made the whole service process easy.

March 27, 2021

The service adviser, Bart Bartley is always proactive on my car’s service needs. This is my third Acura. The quality of the car and professionalism of the service advisors keep me as a satisfied Acura owner More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Crown Acura responded

Hi Mike, It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Bart will be thrilled to hear of your kind words. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

March 23, 2021

I had my 2018 Acura RDX in for service today. Mr Bartley was my service advisor and has been since I purchased the vehicle. He is always professional and keeps me informed of any problems that I need to ta More

by nsweet51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Crown Acura responded

Thank you so much for your positive review and recommendation! We are happy to hear that Bart consistently takes exceptional care of you and your automotive needs! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future!

March 21, 2021

People are very friendly, Bart helped me with the maintenace service appointment for my Acura TLX. Appreaciate your time and dedication. I'll be back for nex time. More

by Sergio Q.
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Crown Acura responded

Thanks for the kind review. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received from Bart. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

March 21, 2021

Julian gives a very good service. I was in for maintenance. Thank you for your help. We will be back next time for my Acura maintenance. More

by pri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Mar 22, 2021 -

Crown Acura responded

Thank you for sharing your positive experience with us. We're pleased to hear that Julian provided good customer service. Please let us know when your vehicle is ready for its next service.

March 16, 2021

Logan was very understanding and worked with me in getting the recommended repairs done and explained everything and answered all of my questions. Julian checked me out and was very attentive and help More

by Hbulku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Mar 16, 2021 -

Crown Acura responded

Thank you so much for your positive review! We are thrilled that both Logan and Julian provided you with the quality service that you so much deserve! Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

March 16, 2021

John Shaw is the epitome of courteous and professional service. His attention to detail is unparalleled. We never doubt his suggestions. He definitely deserves the title of "Excellent Service." More

by S. Norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Barry
Mar 16, 2021 -

Crown Acura responded

Thank you for sharing your excellent service experience that you had with John. We're so glad he was there to help with your service needs.

March 15, 2021

My car broke down unexpectedly and I had it towed to Crown. By the time I called in the AM Julian had already looked at the car and diagnosed it. Great service! More

by preludess20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Mar 15, 2021 -

Crown Acura responded

We are overjoyed that our team could put you at ease and get your concerns swiftly resolved. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

March 15, 2021

Julian Bittar was great. He was friendly and even though I arrived early he knew my name and made me feel comfortable while I waited. The service was a little longer than expected but they also did much mor More

by shamann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Mar 16, 2021 -

Crown Acura responded

Thank you for sharing your service experience with us. We are pleased that Julian was there to help and get your concerns taken care of. We do apologize for the wait time, but we just want to insure that all your concerns were taken care of properly. Please do not hesitate to let us know if there is ever anything more that we may help you with in the future!

March 14, 2021

John got me in and out of there quicker than I thought. Great service and a nice guy. I’ll be back. Thank you very much More

by NoScreenName
Recommend Dealer
Yes
Employees Worked With
Mar 15, 2021 -

Crown Acura responded

Thank you for leaving John this 5-star review! It is our pleasure to serve you, and we are pleased that he could get you and your automotive needs efficiently taken care of! We wish you the safest of travels. Please do not hesitate to let us know how John and the team may serve you again!

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