Crown Acura - Service Center

From the minute you pull into the service area, you are greeted by friendly, efficient staff who get you checked in, take the Vin # and mileage from your car, ask logical questions and point you toward the greeted by friendly, efficient staff who get you checked in, take the Vin # and mileage from your car, ask logical questions and point you toward the waiting lounge to wait on your Service Representative. There is coffee, various sweet and salty snacks and a television to make your wait pleasurable. My Service Rep., Bart Bartley, is thorough, responsive, knows his job well, communicates with the customer and takes away any anxiety you might have. I always look forward to seeing Bart and always leave Crown Acura, knowing that I was important to him and the dealership. More

Our service representative, Bart Bartley, is very knowledgeable, efficient and professional regarding our scheduled service and answered all our questions. We are very pleased with the work performed knowledgeable, efficient and professional regarding our scheduled service and answered all our questions. We are very pleased with the work performed on our vehicle. We were also very pleased to receive our car back an hour before the estimated time. More

Wow, what a valuable employee Julian is. I am visiting Clearwater from my home in Minnesota. Yesterday, my Acura MDX started flashing all of its warning lights unexpectedly. I called Crown Acura and was Clearwater from my home in Minnesota. Yesterday, my Acura MDX started flashing all of its warning lights unexpectedly. I called Crown Acura and was patched through to Julian, who answered by saying, “Hello, this is Julian Bitar. How may I make your day better?” He talked me through the possibilities and made an appointment for me at noon that day. I took the car in and waited just a short time while the mechanics diagnosed the problem, reset the computer and had me on my way within one hour. Julian kept me informed throughout the process. It’s nice to encounter someone who really cares when you need them most. Thank you. More

I have leased and serviced my MDX at Crown Acura in Clearwater, Fl. for the last 4 years. I met my service writer John Shaw in 2006 which shows he is a staple at the dealership, and one of the best se Clearwater, Fl. for the last 4 years. I met my service writer John Shaw in 2006 which shows he is a staple at the dealership, and one of the best service representatives I have worked with. When I bring my SUV in for service I am greeted and made sure I am taken care off. When I John Shaw is out his counter part Bart Bartley steps in to make sure the same level of service is maintained. From sales to service this dealership is well maintained and provides great service. More

Crown Acura of Clearwater definitely lives up to their 5-star reviews. I came in without an appointment with an unexpected flat tire and John Shaw and his team, Jimy and Greg, helped me out and installed 5-star reviews. I came in without an appointment with an unexpected flat tire and John Shaw and his team, Jimy and Greg, helped me out and installed my spare tire. They provided such excellent customer service and I was blown away by their willingness to help someone during a busy weekend without an appointment. Thank you Crown Acura for always providing top-quality service. For anyone who is considering buying a car, please do not hesitate to go to Crown Acura. Believe the hype and they are wonderful people. More

Julian Bitar was fabulous to work with during my 15,000 check up. He was so detailed, kind informative and efficient. Julian was simply the best! check up. He was so detailed, kind informative and efficient. Julian was simply the best! More

Bart Bartley always is on top of things when I bring my MDX(s) in for service, whether it's scheduled maintenance or I have special needs. Service is always explained clearly beforehand and it's completed MDX(s) in for service, whether it's scheduled maintenance or I have special needs. Service is always explained clearly beforehand and it's completed in timely fashion. He gets my vote. More

I have come to realize that Crown Acura hires the best of the best. I've had nothing but exceptional experiences with everyone I've dealt with since I became a client in 2017. I had assistance from Bart Ba the best. I've had nothing but exceptional experiences with everyone I've dealt with since I became a client in 2017. I had assistance from Bart Bartley today who was courteous and went out of his way to be helpful with scheduling and even carrying my child's car seat! I've also worked with Julian and even a tech (I wish I knew his name) who rode around with me once a few visits ago to locate a rattling sound in my car....all of these people are top notch. I mean....what company allows the staff to pay attention to a customer complaint about a rattle? Acura. And that's why I own one and will again. By the way, they located the rattle....they had to remove a seat (!) and now it's perfect. I only get my car serviced at Crown Acura in Clearwater. Believe the reviews--you are well taken care of here. More

I always go to John Shaw when my SUV needs service. He is very knowledgeable and considerate of my time. He is personable, professional, and provides excellent customer service. very knowledgeable and considerate of my time. He is personable, professional, and provides excellent customer service. More

We always go to Logan Lane whenever we need service or were having trouble with our cars. He’s the best at what he does and is always very helpful! were having trouble with our cars. He’s the best at what he does and is always very helpful! More