Crown Acura - Service Center

John Shaw is amazing. He knows cars and even a brief description of the problem is enough. He'll point the techs to the right place and off they go. He's so friendly and h He knows cars and even a brief description of the problem is enough. He'll point the techs to the right place and off they go. He's so friendly and helpful, I love this dealership! More

John Shaw helped us with a last minute service request. He is very helpful. Great service! He is very helpful. Great service! More

Superb Courtesy Service On 19 February 2024, I brought my RDX in for the New Car Courtesy Service offered by Crown. John Shaw (as usual!) was fantastic and had everything ready for my appointment as he k my RDX in for the New Car Courtesy Service offered by Crown. John Shaw (as usual!) was fantastic and had everything ready for my appointment as he knew I planned to wait there. John’s been taking care of my service needs for over 10 years and I’m now on my third RDX. He made sure my RDX was moved immediately to the Service Bay and kept me updated. John had my car washed and vacuumed and ready for me to head home in just a little over an hour! John and the entire Crown Acura team are EXEMPLARY!! Thank you again! More

John Shaw is excellent! Best customer service hands down. He's knowledgeable, takes time to explain the services and why they are required. He's professional and honest. I w Best customer service hands down. He's knowledgeable, takes time to explain the services and why they are required. He's professional and honest. I would never go elsewhere for service because of him. Thank you, John! More

John Shaw was my advisor, he is very kind , knowledgeable, and professional, I highly recommend this dealership. knowledgeable, and professional, I highly recommend this dealership. More

Always get the best service from BART Bartley …. Easy check in No wait, Quick service clean car, clean dealership, and all smile great price. Love the courtesy😇🎉🎉🎉 Easy check in No wait, Quick service clean car, clean dealership, and all smile great price. Love the courtesy😇🎉🎉🎉 More

I'm very happy to have John Shaw as my advisor, he is very kind , knowledgeable, and professional, I highly recommend this dealership very kind , knowledgeable, and professional, I highly recommend this dealership More

I’m glad this is the dealership on my area all the employees are very professionals starting from my advisor John Shaw, employees are very professionals starting from my advisor John Shaw, More

I have being going to Crown Acura for over 20 years and when ever I contact John Shaw with an issue he is always ready to help. He is very pleasant to work with. He is honest, reliable. I always receive when ever I contact John Shaw with an issue he is always ready to help. He is very pleasant to work with. He is honest, reliable. I always receive great service. If you want the best service ever go to John. He is highly recommended. More

John Shaw is excellent. He is very thorough and knowledgeable. I highly recommend their service group. I am always been happy with it He is very thorough and knowledgeable. I highly recommend their service group. I am always been happy with it More