Crown Acura - Service Center

My service manager John Shaw is the best! He always goes out of his way to accommodate me and greets me with a smile. Crown Acura fixes the problem the first time in. In the 12 years I have He always goes out of his way to accommodate me and greets me with a smile. Crown Acura fixes the problem the first time in. In the 12 years I have dealt with them I have never had to bring the car in a second time to fix the same problem. Ken Clark, Ozona FL. More

I had a service appointment with Logan Lane at Crown Acura in Clearwater yesterday. The service was excellent. Completed to my satisfaction and in the time frame he indicated at the time of my apppintm Acura in Clearwater yesterday. The service was excellent. Completed to my satisfaction and in the time frame he indicated at the time of my apppintment. Looking forward to my next service apppintment. More

John Shaw and Acura's service are the best. I have used Acura service for 13 years, and never disappointed. They always make it convenient for me, and things are always done correctly. We have I have used Acura service for 13 years, and never disappointed. They always make it convenient for me, and things are always done correctly. We have other cars in my household, and you learn to realize how good Acura service is when you use other service centers. I strongly recommend Crown Acura and especially John Shaw. More

I stopped by the shop right before they closed today and Logan Lane was extremely helpful. All the mechanics had left for the day and he stayed to help fix the tray under my car! Logan Lane was extremely helpful. All the mechanics had left for the day and he stayed to help fix the tray under my car! More

Bart Bartley, service advisor did another great job getting my car in and out for the service I needed. I would highly recommend him to anyone that needs service on a Acura getting my car in and out for the service I needed. I would highly recommend him to anyone that needs service on a Acura More

I had a couple of problems with my 2015 TLX and could not be happier with the service and communications I received from Julian. I personally am on the phone nearly most of the day, so the fact that Julian c be happier with the service and communications I received from Julian. I personally am on the phone nearly most of the day, so the fact that Julian communicated with me via text was a big bonus for me. This allowed him to keep me up-to-date on the ordering an arrival of parts and approvals for work to be performed! He even helped me find a courier service to send a part to them that I had accidentally left at home. Thank you Julian! More

As always, John Shaw in the Service Dept does an excellent job of catering to my car's need for my late model Acura TL. The technicians there always keep my vehicle in "like new" condition. For a excellent job of catering to my car's need for my late model Acura TL. The technicians there always keep my vehicle in "like new" condition. For a 10 year car, that is saying a lot. More

A big thank you to Bart Bartley in the service department. Bart always makes my visit a pleasant one with his courteous and efficient way of getting things done. He makes our visit easy and sati department. Bart always makes my visit a pleasant one with his courteous and efficient way of getting things done. He makes our visit easy and satisfying. More

Bart Bartley is a prime example of GREAT Customer Service. Bart kept me informed of my service progress, was courteous and very professional. Thank you Bart and to Crown Acura/Clearwater! Service. Bart kept me informed of my service progress, was courteous and very professional. Thank you Bart and to Crown Acura/Clearwater! More

John Shaw was simply fabulous, meticulous in detail, excellent communicator and stellar follow up. Such a great guy! excellent communicator and stellar follow up. Such a great guy! More