1,358 Reviews of Crown Acura - Service Center
I brought my vehicle in for its first maintenance and was met by Bart Bartley. He was very pleasant and efficient. Unfortunately for him, he was the only service advisor working on Saturday. But, that did met by Bart Bartley. He was very pleasant and efficient. Unfortunately for him, he was the only service advisor working on Saturday. But, that didn't deter him from providing excellent service and making the most of it with a smile. Thank you again. More
We’ve bought three vehicles from Crown Acura. Always receive great value and service! John Shaw is exceptional as a Service Advisor; I highly recommend him! Always receive great value and service! John Shaw is exceptional as a Service Advisor; I highly recommend him! More
Logan Lane helped me with getting an oil change on my TLX. It is always a pleasure have my car serviced at this dealership! Logan was efficient and knowledgeable about my car and I was able to wait in a TLX. It is always a pleasure have my car serviced at this dealership! Logan was efficient and knowledgeable about my car and I was able to wait in a comfortable environment! More
Thank you so much John Shaw! Brought my RDX in for scheduled A1 service on 2 July and as always John was there to meet me and ensured my car was expedited to the service bay. Brought my RDX in for scheduled A1 service on 2 July and as always John was there to meet me and ensured my car was expedited to the service bay. John has been my service advisor since I first came to Crown Acura over 10 years now. His integrity shines through all he does. He is fantastic…always so helpful and extremely knowledgeable. For this service, John knew I’d be there waiting and kept me advised of the status and had my RDX ready to drive home in barely an hour! Truly appreciate all he did to make that happen. More
I purchased my car from Crown Acura over a decade ago and have used their service department for all maintenance and repairs. John Shaw is my Service Advisor. He has always been professional and has made s have used their service department for all maintenance and repairs. John Shaw is my Service Advisor. He has always been professional and has made sure that every experience has been exceptional! More
I brought my vehicle in for a service over the weekend. As expected, my Service Advisor Bart Bartley provided quality service. He was professional and courteous, and communicated what action was needed f As expected, my Service Advisor Bart Bartley provided quality service. He was professional and courteous, and communicated what action was needed for this particular visit, to include cost and timeframe required, as well as services I should anticipate in the future. Service was quick, and my vehicle was washed before it was returned to me. Overall great experience. More
Very nice dealership. I showed up without an appointment for an oil change and they graciously worked me in. Bart Bartley was amazing! I showed up without an appointment for an oil change and they graciously worked me in. Bart Bartley was amazing! More