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Crown Acura - Service Center

Clearwater, FL

5.0
1,371 Reviews

1,371 Reviews of Crown Acura - Service Center

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June 16, 2022

Excellent service department and advisor, Bart Bartley. Always friendly, helpful and prompt. Would buy from dealership and use their service department again. More

by jimwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Crown Acura responded

Jim, Thank you for your 5-star rating! We are delighted that Bart consistently provides you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

June 15, 2022

It has been a pleasure working with Bart Bartley at the service department. He always makes sure to go the extra mile. Always corteous and thoughtful detail oriented. More

by Jronay56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Crown Acura responded

Thank you so much for your wonderful review! We are happy to hear that Bart consistently provides you with top-notch service! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

June 15, 2022

As everyone knows it’s not fun taking your car in for service. That changed for me when I started taking my MDX to Crown Acura. John Shaw always makes my visit enjoyable as possible. He’s pleasant, manne More

by brenawes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are so glad that John consistently provides you with the quality service that you deserve! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

June 14, 2022

Logan Lane always helps me at Crown Acura…. .last time tire rotation and oil change…time before new battery. It’s always quick and easy! I love the service at Crown. It spoils you! Enjoy the More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are so glad that Logan consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

June 12, 2022

The Crown Acura Service department is amazing and provides excellent customer service. They do great work and make your auto service needs seamless. More

by Ben
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Crown Acura responded

Ben, Thank you for your 5-star rating! We are delighted that our team took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

June 10, 2022

The dealership was very clean and everyone I came in contact with was very friendly. I am very thankful to Scott Martin for referring to go to Crown Acura-as I am new to the area, and to Logan Lane for More

by Lisa71574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Crown Acura responded

Lisa, Thank you so much for your positive review! We are so glad that Scott and Logan took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

June 07, 2022

I always have a positive and straight forward experience when I go in for my required services with Bart. More

by Chrissyac90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are happy to hear that Bart consistently provides you with a smooth, top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 04, 2022

I deal with John shaw he was excellent customer service the service was on top notch and I would recommend it to anyone that needs to get the job done through him an Acura More

by Davieq16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Davieq16 responded

I deal with John shaw he was excellent customer service the service was on top notch and I would recommend it to anyone that needs to get the job done through him

Jun 06, 2022 -

Crown Acura responded

Thank you for leaving John this positive review and recommendation! Providing top-notch service is so important to us, and we are pleased that his efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

June 03, 2022

I had a great experience with the service on my Acura MDX. Bart Bartley provided a great overview estimate when I dropped it off, and he kept me well apprised of issues discovered. I never felt pressur More

by reidemiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Crown Acura responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are pleased that Bart's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 03, 2022

Bart Bartley took care of all my concerns and really pays attention to the details.! He is always on top of everything ! Thanks Bart. Only wish Crown Acura could have a driver take me to my home if I hav More

by brady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Crown Acura responded

Brady, Thank you for leaving Bart this positive review! We are so glad that he took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

Jun 06, 2022 -

brady responded

Yes I called Bart today and left a message that the engine seems to hesitate when pressing on the gas pedal since my service. I am still waiting for a return call so I can have the mechanics at Acura check on what is causing this issue. Judy Brady June 6, 2022 Monday

Jun 07, 2022 -

Crown Acura responded

June, Thanks for letting us know and for taking my call. We have you scheduled to take a look this week. We'll see you then! Scott Wienke, Service Manager

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