Crown Acura - Service Center

Bart Bartley is a great Service Advisor. Bart kept me advised on the vehicle's progress while I waited. He was thorough with explaining all the services provided and had the service complete Bart kept me advised on the vehicle's progress while I waited. He was thorough with explaining all the services provided and had the service completed in a timely manner. More

Bart was very professional. Great experience well done. Clean facility and details thank you Bart Bartley. Great experience well done. Clean facility and details thank you Bart Bartley. More

I have a 2014 Acura and have been working with Bart Bartely all along. He is knowledgeable and keeps me updated on my car's progress. He explains what service is due for the car and doesn't make me Bartely all along. He is knowledgeable and keeps me updated on my car's progress. He explains what service is due for the car and doesn't make me feel bad if I don't have the funds at that visit and I have to delay the work for the future. More

John Shaw has always been great. He takes good care of me everytime I come in. He is courteous and is always smiling. He explains everything very well and will let you know if more w He takes good care of me everytime I come in. He is courteous and is always smiling. He explains everything very well and will let you know if more work is needed on your vehicle before proceeding. I always schedule my appointments with him when I need service. More

Going on 4 years of service visits at this dealership. Bart Bartley always does a great job of explaining that needs to be done and expediting the work as much as possible. I appreciate the entire exper Bart Bartley always does a great job of explaining that needs to be done and expediting the work as much as possible. I appreciate the entire experience. More

Excellent customer service. We have been taking our cars for service for 8 years. Bart Bartley has been our service contact and has provided excellent customer service . We have been taking our cars for service for 8 years. Bart Bartley has been our service contact and has provided excellent customer service . More

On time , courteous, fees explained in advance, comfortable waiting areas ,while service was done. Very professional Bart Bartley was the service writer. comfortable waiting areas ,while service was done. Very professional Bart Bartley was the service writer. More

Crown Acura always has top-of-the-line servicing, and Bart is always focused on creating a professional and smooth customer experience. Bart is always focused on creating a professional and smooth customer experience. More

Professional, kind, knowledgable Service technicians like John Shaw make bringing your car to the dealership an enjoyable experience. He's one of the best! Great experience from start to finish. John Shaw make bringing your car to the dealership an enjoyable experience. He's one of the best! Great experience from start to finish. More

AWESOME ASSIST! ! John Shaw is nothing short of fabulous and I’m so fortunate he helped me out in a pinch —TWICE (!!) over the past couple of weeks. First on 27 Oc ! John Shaw is nothing short of fabulous and I’m so fortunate he helped me out in a pinch —TWICE (!!) over the past couple of weeks. First on 27 October when my RDX tire sensor was showing low pressure in ALL my tires. And again on 7 November when the warning sensor came on showing extremely low pressure in my right front tire. In both instances, John replied immediately to my calls/email and worked me into his schedule that same day. Again, I’m so grateful to John for making it seem so easy to fit me in for a tire check, especially as the second time it turns out there was a nail in the tire tread. Luckily, this time it could be fixed and didn’t require a new tire. Just so very appreciative of all John did to assist me and get me back on the road so quickly (I was in and out within an hour!). Amazing customer support as always from John and the service team at Crown Acura!! Thank you yet again!! More