Crown Acura - Service Center

Who would think having one's vehicle serviced would be such a pleasant experience. Jonh Shaw made my experience a pleasure. I was very impressed by customer service that seemed so genuine and thorough. such a pleasant experience. Jonh Shaw made my experience a pleasure. I was very impressed by customer service that seemed so genuine and thorough. I will request John Shaw as my service go to person at Crown Acura. More

John Shaw uses his knowledge and integrity in this specialized area of Acura Car Repair. I trust Crown Acura and John Shaw to treat my car like family. specialized area of Acura Car Repair. I trust Crown Acura and John Shaw to treat my car like family. More

This was my 1st time having my 2008 TL serviced at Crown Acura. John Shaw was highly recommended by a friend I work with and that's why I brought my car to Crown. John was very friendly and professional. Acura. John Shaw was highly recommended by a friend I work with and that's why I brought my car to Crown. John was very friendly and professional. I was even offered a special or coupon that was sent to existing customers on your mailing list. This was great because in today's economy any savings is welcomed. My car was finished when John said it would be and returned to me vacuumed and washed! Thank You John!! I would certainly send family or friends to John and I will be seeing John for my next service! More

Crown Acura has always been great with the service on my MDX. Steven Lessard is very helpful with my service, always there when I need unscheduled service. Steven is the best service advisor of a good group MDX. Steven Lessard is very helpful with my service, always there when I need unscheduled service. Steven is the best service advisor of a good group of advisors. This dealership is the best dealership I've dealt with in my 35 years of buying autos. More

I've been taking my car to Crown Acura for about five years. In that time John and the rest of the serive staff have treated me with respect and have taken great care of my 1999 Integra. They explain all years. In that time John and the rest of the serive staff have treated me with respect and have taken great care of my 1999 Integra. They explain all the details and the pricing is fair. I especially appreciate that they provide a loaner car to drive if my repair will take more than a few hours to complete. I'd highly recommend Crown Acura for any repairs. Thanks so much for the great service! More

Representatives are knowledlgeable and helpful. Service was scheduled promptly and completed quickly. John helped to make sure that I received available discounts for the services I requested even though was scheduled promptly and completed quickly. John helped to make sure that I received available discounts for the services I requested even though I didn't come in with a coupon. I felt valued and will return to Crown at the end of my lease term...even though I did not sign with this location. Oh, and I received a complimentary car wash. More

Steve has consistently made me feel like the only customer the Crown Acura has. He is extremely professional and friendly. Steve makes sure to stay in touch with me and let me know how the repairs customer the Crown Acura has. He is extremely professional and friendly. Steve makes sure to stay in touch with me and let me know how the repairs on my car are going. He also checks with me to keep me aware of all prices. Please let Steve know how much he is appreciated. More

I can not say enough good things about the service I recieved. Brian and Steve both assisted me and were thorough and patient as well as polite! Unfortunately service like this should be standard for recieved. Brian and Steve both assisted me and were thorough and patient as well as polite! Unfortunately service like this should be standard for all businesses but I don't see it much anymore. Brian and Steve not only took care of my car - they were able to find and fix things that I forgot to mention. I know the technicians also had a part in this and I want to mention how great the car ran and looked afterwards. Great service from everyone at Crown!!! Thanks again Brian and Steve!!!! More

John was extremely helpful in getting my vehicle serviced and taken care of. He went above and beyond my expectations. Crown Acura is now my dealership of choice due to the level of service I received. I and taken care of. He went above and beyond my expectations. Crown Acura is now my dealership of choice due to the level of service I received. I will gladly purchase future vehicles there and will definitely recommend to family and friends. More

John Shaw has been my service advisor for about 8 years. He is always professional, courteous, and provides great service. While I did not originally buy my car from Crown Acura, I will definitely consider He is always professional, courteous, and provides great service. While I did not originally buy my car from Crown Acura, I will definitely consider this dealership when it is time to replace my current vehicle. More