Crown Acura - Service Center

Representatives are knowledlgeable and helpful. Service was scheduled promptly and completed quickly. John helped to make sure that I received available discounts for the services I requested even though was scheduled promptly and completed quickly. John helped to make sure that I received available discounts for the services I requested even though I didn't come in with a coupon. I felt valued and will return to Crown at the end of my lease term...even though I did not sign with this location. Oh, and I received a complimentary car wash. More

Steve has consistently made me feel like the only customer the Crown Acura has. He is extremely professional and friendly. Steve makes sure to stay in touch with me and let me know how the repairs customer the Crown Acura has. He is extremely professional and friendly. Steve makes sure to stay in touch with me and let me know how the repairs on my car are going. He also checks with me to keep me aware of all prices. Please let Steve know how much he is appreciated. More

I can not say enough good things about the service I recieved. Brian and Steve both assisted me and were thorough and patient as well as polite! Unfortunately service like this should be standard for recieved. Brian and Steve both assisted me and were thorough and patient as well as polite! Unfortunately service like this should be standard for all businesses but I don't see it much anymore. Brian and Steve not only took care of my car - they were able to find and fix things that I forgot to mention. I know the technicians also had a part in this and I want to mention how great the car ran and looked afterwards. Great service from everyone at Crown!!! Thanks again Brian and Steve!!!! More

John was extremely helpful in getting my vehicle serviced and taken care of. He went above and beyond my expectations. Crown Acura is now my dealership of choice due to the level of service I received. I and taken care of. He went above and beyond my expectations. Crown Acura is now my dealership of choice due to the level of service I received. I will gladly purchase future vehicles there and will definitely recommend to family and friends. More

John Shaw has been my service advisor for about 8 years. He is always professional, courteous, and provides great service. While I did not originally buy my car from Crown Acura, I will definitely consider He is always professional, courteous, and provides great service. While I did not originally buy my car from Crown Acura, I will definitely consider this dealership when it is time to replace my current vehicle. More

BRIAN WENT TO BAT FOR ME WITH THE MANUFACTURERS REP TO GET MY TRANSMISSION REPLACED AT A HUGE DISCOUNT. HE ALSO SAW TO IT THAT I HAD A LOANER TO USE FOR THE WEEK THAT MY CAR WAS BEING SERVICED.THE SERVICE GET MY TRANSMISSION REPLACED AT A HUGE DISCOUNT. HE ALSO SAW TO IT THAT I HAD A LOANER TO USE FOR THE WEEK THAT MY CAR WAS BEING SERVICED.THE SERVICE DEPARTMENT AT CROWN IS BY FAR THE BEST IN ALL CATEGORIES IN MY OPINION. More

JOHN ALWAYS TAKES GOOD CARE OF ME. HE GETS ME IN AND OUT QUICKLY. hE IS ALWAYS DOING HIS BEST TO SAVE ME MONEY. A while ago I had my job eliminated due to Medicare reimbursement cuts. When my car came OUT QUICKLY. hE IS ALWAYS DOING HIS BEST TO SAVE ME MONEY. A while ago I had my job eliminated due to Medicare reimbursement cuts. When my car came in for service it needed some major work. Obiviously loosing my job and everything I didn't have the money and John worked with me on it so that I could get the service work done at a reduced amount. He always makes me feel like I am a very special customer. He is the only one at the dealership that I will deal with. More

This was my first experience with Crown Acura's service department. A friend recommended John Shaw who she has worked with for a very long time. I was greeted immediately. I just needed a battery but compa department. A friend recommended John Shaw who she has worked with for a very long time. I was greeted immediately. I just needed a battery but compared with prior car service centers i have been to, this place far exceeded my expectations. Service was friendly and prompt. More

I want to coomend crown acura for assistance in helping me replace a cracked dashboard on my 2005 tl. They helped me get 90 per cent assistance from the manufacturer and did a great job replacing the entir me replace a cracked dashboard on my 2005 tl. They helped me get 90 per cent assistance from the manufacturer and did a great job replacing the entire dashboard. They did it in a very timely manner and the car looks brand new. Thank you to fine folks at crown acura for a great job. More