Crown Acura - Service Center

John Shaw is AWESOME. I have been a customer of John's at Crown Acura for 15+ years. I feel valued and very comfortable working with John. He consistently goes above and beyond and extends every John's at Crown Acura for 15+ years. I feel valued and very comfortable working with John. He consistently goes above and beyond and extends every consideration and courtesy possible. Marcia Andriakos More

My husband and I love the exceptional service that we receive from this dealer! Everyone is always pleasant and the prices are, not to mention, fabulous! receive from this dealer! Everyone is always pleasant and the prices are, not to mention, fabulous! More

Bart was very friendly and handled service appointment in a timley manner. He went over completed work , explained all in detail and showed confidence in his product. As always, a pleasure working with Cro a timley manner. He went over completed work , explained all in detail and showed confidence in his product. As always, a pleasure working with Crown Acura service department. More

I took my Acura TL Tech to Crown Acura for a repair and John Shaw took great care of us as he always does. He was very nice, easy to work with and knowledgeable. He called us with an update on the repair John Shaw took great care of us as he always does. He was very nice, easy to work with and knowledgeable. He called us with an update on the repair work and called us promptly when the work was completed. John has never kept us waiting and he has always treated us with an excellent attitude any time we have needed service or repairs to our Acura. John goes the extra mile to help with any need or question that we have with regard to our vehicle. A big Thanks to John Shaw!! More

Because of John Shaw's reputation we patronize this dealership and of course we own an Acura. We have had nothing but great service from John and the service technicians. Every one is friendly and ac dealership and of course we own an Acura. We have had nothing but great service from John and the service technicians. Every one is friendly and accommodating. MaryAnn & Jack Beckley More

While having an unexpected service on my car today it was nice to spend some time talking to John Pearson at Crown Acura. He guided me through purchase of my first Acura four years ago and third Honda vehic nice to spend some time talking to John Pearson at Crown Acura. He guided me through purchase of my first Acura four years ago and third Honda vehicle over the last 22 years. His knowledge and expertise is second to none. I look forward to my next purchase, though it may be a while before I upgrade. I still am enjoying the one I have now. (Waiting for the TLX) I will certainly return to make my next purchase with him. About the unexpected visit, I had developed a strange rattle noise in the rear of the car. I am pretty sure that it has to be a nightmare for a service technician to locate strange noises heard by the driver. Dan Victory and the service team were able to isolate the noise and correct it without much of a wait. Dan and the service team have always been top notch when it comes to keeping my vehicle running like new. More

Crown Acura has an outstanding staff in their service department. I always deal with Dan Victory who has always gone above and beyond in a fair professional manner to take excellent care of my 2005 Acura department. I always deal with Dan Victory who has always gone above and beyond in a fair professional manner to take excellent care of my 2005 Acura TL. Dan is a valuable asset to the company as well as his customers.Tim the service portor is a just outright good person who is the first person you see in the service department and who enjoys brighting up people's day,alot of bad negative people could take lessons from Tim on how to be a good person. TIM ROCKS AND SO DOES DAN VICTORY, IF YOUR IN SARASOTA RATHER THAN GOING TO GETTEL ACURA ITS WORTH THE DRIVE TO CROWN ACURA, you will be treated in and taken care better than Gettel could even try their best.Crown has one the best service departments Ive ever dealt with. More

I leased my Acura MDX because of the great service I received from John Shaw. He is very knowledgeable, courteous, and customer service oriented. I have worked w/ him for over 4 years. He always explain received from John Shaw. He is very knowledgeable, courteous, and customer service oriented. I have worked w/ him for over 4 years. He always explains the service needed very well. He is the main reason I am considering leasing another MDX later this year. More

I give this dealership the highest possible scores because of my experiences I've had with service associate Dan Victory. Since day one Dan has always provided me with the highest level of customer se because of my experiences I've had with service associate Dan Victory. Since day one Dan has always provided me with the highest level of customer service. I always feel comfortable taking my vehicle there and always look forward to working with him. He is very trustworthy. More

John is superb in providing advice and being a customer advocate. He always finds a way to assist when I've reached out to him for the unexpected service calls as well as the regular check ups. He per advocate. He always finds a way to assist when I've reached out to him for the unexpected service calls as well as the regular check ups. He personifies Acura and the Crown team. I can see why they have such a great reputation!!! It's truly a pleasure to have John there as my Service Advisor. More