Crown Acura - Service Center

My MDX was in for servicing on January 28, 2014. My experience with Dan and Crown Acura was excellent as it always is. The MDX was brought in for it's 30,000 mile checkup and Dan explained the details experience with Dan and Crown Acura was excellent as it always is. The MDX was brought in for it's 30,000 mile checkup and Dan explained the details of the dealer recommended 30,000 mile service. We also had a noise concern in the right front end of the vehicle and Rueben (service technician) went for a ride with us and said he knew what the problem was and it would be taken care of and it was. We were very pleased with Dan and Rueben. They are both very knowledgeable, courteous, friendly, and I enjoyed working with them. They are a great asset to Crown Acura's Service Department. More

Love John Shaw...I have been taking my Acura to him for many years - Finds the problem, fixes the problem. Service exceptional, personal attention exceptional. Marcia many years - Finds the problem, fixes the problem. Service exceptional, personal attention exceptional. Marcia More

I had to bring my TL in for product issues. My TL was out of warranty. Not only did John Shaw and the Director work with Acura about my concerns, they were able to get Acura to help with the cost. Whe out of warranty. Not only did John Shaw and the Director work with Acura about my concerns, they were able to get Acura to help with the cost. When buying a car it's important to know you are in good hands on the service side. Because of the good service and Acura standing by their product. I will always get my Acura serviced at Crown Acura. More

The people there are friendly and knowledgeable. They are very efficient. I was in and out with a loaner, with all paperwork ready for me as soon as I got there. As a VERY busy businessman, I can't aff are very efficient. I was in and out with a loaner, with all paperwork ready for me as soon as I got there. As a VERY busy businessman, I can't afford to lose lots of time. They were fast and efficient, and I couldn't be happier with the experience. Bart Bartley was the agent who assisted me today. He was busy when I first got there, so the others worked on helping until he was ready to take-over. Their teamwork was absolutely brilliant to see. I will continue to use Crown Acura, and continue to buy my cars there. More

It is always a pleasure stopping in at Crown Acura. My visit today was just for some regularly schedule maintenance. Dan Victory took the time to give me thorough explanation of the work done as well as t visit today was just for some regularly schedule maintenance. Dan Victory took the time to give me thorough explanation of the work done as well as the upcoming maintenance schedule and has worked with me to acommodate my hectic schedule. It is this level of personal experience that I have come to appreciate that I have not had with previous vehicles that I have owned. Thanks! More

I have been getting my car serviced with Crown Acura for almost 2 years now and I wouldn't even consider going anywhere else. The reason i keep coming back is for Victory, Dan Victory that is! He is genuine almost 2 years now and I wouldn't even consider going anywhere else. The reason i keep coming back is for Victory, Dan Victory that is! He is genuine and provides a marvelous customer service experience. I feel VICTORIOUS every time I leave Crown Acura. He is an asset to this company and is the main reason why I keep coming back. I had an appointment and was in and out in a timely manner! I recommend Dan to all who are looking for great and honest service. Yours Truly, Luis Santos More

I have owned 2 Acura TL's a 2003 and my current vehicle is a 2007. I have had my cars serviced at Crown Acura for at least for the past 8 years and have experienced outstanding customer service fro vehicle is a 2007. I have had my cars serviced at Crown Acura for at least for the past 8 years and have experienced outstanding customer service from my Service Advisor, Daniel Victory. Dan Victory is one of the most honest service advisors I've done business with ever. He goes out of his way to make sure that you are completely satisfied when you leave the dealership and also is straight up front with you on what needs or doesn't need to be fixed on your car. If you are an Acura owner, I would recommend that you go see Dan Victory at Crown Acura for your service. You will be a completely satisfied and a happy customer. Awesome service. David Layne Clearwater, FL 33761 More

This is the second Acura I have leased. My experience with John Shaw in the Service Department has always been exemplary. I even looked to him for advise on leasing my present Acura. John is a professi with John Shaw in the Service Department has always been exemplary. I even looked to him for advise on leasing my present Acura. John is a professional who's opinion I trust and value. Many thanks to him for continuing to make my Service Appointments quick and easy. Sandra Smith More

Great service and excellent customer service. I think they have the best techs in the area. Keep up the good work. I would not trust my Acura RL with any other dealer. Thanks! they have the best techs in the area. Keep up the good work. I would not trust my Acura RL with any other dealer. Thanks! More

Daniel Victory at Crown Acura is the BEST! I went in to the dealership to have some work done on my Acura. Dan took the best care of me. He was patient, kind, knowledgeable. I live an hour away from the de the dealership to have some work done on my Acura. Dan took the best care of me. He was patient, kind, knowledgeable. I live an hour away from the dealership and do not normally go there, but will now NEVER take my car anywhere else. Crown Acura has Dan Victory to thank for this! Dan is an asset to Crown Acura! More