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1,356 Reviews of Crown Acura - Service Center
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January 17, 2015
Recommend Acura for service I appreciate the courtesy and attentive service I received at Crown Acura. I give my advisor Brian Bennett an A+ and will certainly recommend him to I appreciate the courtesy and attentive service I received at Crown Acura. I give my advisor Brian Bennett an A+ and will certainly recommend him to others needing service. More
by Gemini
Employees Worked With
Brian Bennett
January 09, 2015
Why I go to Crown Acura for automobile service We have been customers of Crown Acura for years. John Shaw is the Assistant Manager of the department and he has completely captured my confidence th We have been customers of Crown Acura for years. John Shaw is the Assistant Manager of the department and he has completely captured my confidence that he not only knows his business, but he is doing what all should hope when caring for a care. He handles my cars needs as if the care was his. I don't believe one can ask for more - that is the top of the marketplace. Thanks John, and thanks to all who work at Crown. More
by Dave
Employees Worked With
January 06, 2015
Quick service with excellent results! Dan Victory was very professional in his dealings with me and had my service taken care of in a timely manner. And if one service consultant is busy, Dan Victory was very professional in his dealings with me and had my service taken care of in a timely manner. And if one service consultant is busy, another also tries to help to make the stop as quick as possible. I highly recommend this dealership. More
by DeepDiver
October 29, 2014
Making sure my car is safe I am planning a road trip with a few friends. I wanted to be sure about the brakes and windshield wipers. I did needed the wipers, but my brakes wer I am planning a road trip with a few friends. I wanted to be sure about the brakes and windshield wipers. I did needed the wipers, but my brakes were fine! What a pleasure to know that John Shaw cared enough about me to share the details of the assessment and give me complete confidence that the brakes were in excellent condition. I am not a young person. I have purchased many cars and had many cars serviced. Your dealership service department is the finest! You should be proud of your employees. Sincerely Linda Benware More
by Ldbenware
Employees Worked With
October 20, 2014
Bad people I took my Acura MDX in for a transmission issue. I was told I needed new motor mounts and a new torque converter. I told John Shaw that I thought this I took my Acura MDX in for a transmission issue. I was told I needed new motor mounts and a new torque converter. I told John Shaw that I thought this would be covered by my powertrain warranty. He said "no sorry it is not". I asked him to call Acura he said that he did and they would do the motor mounts but I would have to pay for the torque converter. So I called Acura. They said "yes it is covered". I gave John one more shot to make it right when I went to pick up the car and asked him to call Acura again. When he told me there was nothing he could do. I then told him I called them and they said it was covered. He called them and they said yes it was covered. Not sure why he wanted to bill me instead of Acura. Then he changed my phone number in the computer so I did not get a survey. I now drive 45 minutes to Ferman Acura for warranty /recall work and use Autoway Honda for service. Both are honest. More
by RickyG911
Employees Worked With
John Shaw
October 13, 2014
Great service! Went in for an oil change, had great sevice as usual. Dan Victory took care of me. My usual advisor was not there, the service was excellent!! Went in for an oil change, had great sevice as usual. Dan Victory took care of me. My usual advisor was not there, the service was excellent!! More
by Godfrlm
Employees Worked With
Daniel Victory
October 09, 2014
Great Service I bring my Pontiac in for reguar oil changes and other maintenance. . Dan Victory always handles things quickly and professionally. Its a great place I bring my Pontiac in for reguar oil changes and other maintenance. . Dan Victory always handles things quickly and professionally. Its a great place to take your car.. More
by CStrife77
Employees Worked With
Daniel Victory
October 08, 2014
Faster than Jimmy Johns I brought my car in Acura service dept because the fuse blew out and my cigarette lighters weren't working to charge my cell phone. I came in with no I brought my car in Acura service dept because the fuse blew out and my cigarette lighters weren't working to charge my cell phone. I came in with no appointment in a panic because I drive home to home to take care of critical care patients and my phone is my lifeline to making sure they get the care they need. I explained my problem to John Shaw and he calmed me, gave me refreshments, and five minutes later he came back saying my car was fixed and ready to go. He immediately fixed it himself and had me on my way. THANK YOU SO MUCH JOHN!! You are the best!! :) More
by jackee.festi
Employees Worked With
August 26, 2014
Crown Acura I purchased my Acura from Crown in Clearwater over 8 years ago. I bring my car in for service each and every time to the dealership and couldn't be h I purchased my Acura from Crown in Clearwater over 8 years ago. I bring my car in for service each and every time to the dealership and couldn't be happier with the service I've received. John Shaw has been my contact in the service department. He is friendly, accommodating, well informed on any issues I come to him with, and a pleasure to deal with each time I need to visit the service department. Thanks John! More
by Jellybean1510
Employees Worked With
February 21, 2014
I get car service from Crown acura every year for past past seven years.Every time Daniel Victory is the service advisor.We have received exceptional service each time. past seven years.Every time Daniel Victory is the service advisor.We have received exceptional service each time. More
by RDCTPF
Employees Worked With
Daniel Victory
