Crown Acura - Service Center

regular service Dan victory has always gone above and beyond to accommodate my hectic schedule. professional courteous and efficient and always paying attention to d Dan victory has always gone above and beyond to accommodate my hectic schedule. professional courteous and efficient and always paying attention to detail. keep it up Crown More

John Shaw Always a great experience. I request John Shaw for all my service needs at this location. He is attentive and responds effectively. I'm always able to Always a great experience. I request John Shaw for all my service needs at this location. He is attentive and responds effectively. I'm always able to get an appointment in the time frame I request. More

Excellent Customer Service 3.4.2015 I brought in my 2012 MDX for a B123 service. John Shaw, assistant service manager, greeted me at the door and took terrific care of me whil 3.4.2015 I brought in my 2012 MDX for a B123 service. John Shaw, assistant service manager, greeted me at the door and took terrific care of me while I waited for my vehicle. Having recently moved to the area and as a first time Crown Acura customer I was curious to know how Crown would stack up versus the other Acura dealerships I have used. John and his team were great. They gave me a detailed estimate (prior to beginning any work), provided timely updates while I waited, and even took the time to follow-up with me the next day to make sure I was totally satisfied with the work. Bottom line: I would not hesitant to take a vehicle to Crown Acura for service, particularly when working with John Shaw. More

service on 3-4-15 As always, the service department at Clearwater Crown Acura was outstanding - much of this is due to John Shaw. John always goes out of his way to tr As always, the service department at Clearwater Crown Acura was outstanding - much of this is due to John Shaw. John always goes out of his way to treat clients with the utmost respect. They even installed my "Roll Tide" tag! More

Great Service Crown Acura's service Department has always been great to deal with. They are timely and their quality of work is excellent. I worked with Bart Bart Crown Acura's service Department has always been great to deal with. They are timely and their quality of work is excellent. I worked with Bart Bartley who, as always, was friendly and helpful. More

Wowed by Crown Acura AGAIN! John Shaw and the service team have done it again! My visit with the 2010 RDX I purchased almost 2 years ago used-certified needed the B1 service, whe John Shaw and the service team have done it again! My visit with the 2010 RDX I purchased almost 2 years ago used-certified needed the B1 service, when I scheduled it was projected to take 2 hours, I was out of there with car vacuumed and washed in less than 1 1/2 hour. Barely time to check in with John and visit with Chris D who was at his desk early- he sold me the car which I love in great part because the Crown Acura folks are so pleasant to work with. Leadership give these folks a pat on the back...a raise if possible! More

Excellent Service - GPS Fix On February 20th I brought my 207 Acura TLS in for replacement of my GPS unit. The car was fixed and done at the promised time. I was also provided a On February 20th I brought my 207 Acura TLS in for replacement of my GPS unit. The car was fixed and done at the promised time. I was also provided a loaner vehicle so that impact to my work was limited. As always John Shaw and the rest of the service team were very friiendly - helpful and got me and and out very quickly. Andy Blyth More

Well done and timely for car repair! I expected a reasonably long wait so I brought a book. I was greeted at the car as I drove in and the gentleman was most attentive and helpful. Dan Vi I expected a reasonably long wait so I brought a book. I was greeted at the car as I drove in and the gentleman was most attentive and helpful. Dan Victory was my go-to guy and he took the information and told me he would call me when my car was finished and washed. I barely got a few pages into the book when Dan beckoned me back to his desk. Dan and Crown Acura get 10's on a scale of 1 to 10. Thanks! More

2013 Acura MDX Excellent Service Experience I purchased my MDX from Crown Acura in Clearwater in June of 2013. Although I live out-of-state, the deal Crown Acura gave me was to hard to pass up! I purchased my MDX from Crown Acura in Clearwater in June of 2013. Although I live out-of-state, the deal Crown Acura gave me was to hard to pass up! I was at the right place at the right time, as the saying goes. During our recent visit to the Clearwater area, my MDX indicator showed that it was time for an oil change and service. I called Crown Acura this past Thursday, and was able to schedule my appointment on the following Saturday afternoon with Dan Victory, Crown Acura Service Advisor. This is the first time I had brought my MDX to Crown Acura for service since I purchased the vehicle, since I live out-of-state, However, Dan treated me as if I have been a long time service customer; he was very polite, friendly and very professional. He had my MDX in and out within the time frame he promised; only an hour and 15 minute wait, during which they performed an entire vehicle check; belts, fluid levels, brakes, battery, tire rotation, etc. and an oil and filter change. Dan even provided a complimentary car wash and interior vacuum before delivering the car back to me. Needless to say, I was very pleased with the service, and would definitely recommend the Crown Acura Service Department to anyone who owns an Acura, and especially Dan Victory as your Service Advisor. Dan epitomizes the definition of "customer service". I will definitely be back for service when in the Clearwater area. More

Kind and Painless My experience was awesome at Crowne. I brought my car in for recalls. I needed a vehicle for work while it was being worked on, and to my surprise the My experience was awesome at Crowne. I brought my car in for recalls. I needed a vehicle for work while it was being worked on, and to my surprise they had a loaner waiting for me. I dropped mine off and was out within 10 mins. Thank you Brian and team for all your help and making this service visit painless and easy. More