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1,358 Reviews of Crown Acura - Service Center
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July 07, 2015
John Shaw Service Department I currently own a 2007 Acura TL & had to get the Hands Free Link replaced along with a belt and tension piece. John Shaw was very helpful during this I currently own a 2007 Acura TL & had to get the Hands Free Link replaced along with a belt and tension piece. John Shaw was very helpful during this visit and I continue to request him every time I visit Crown Acura because he treats me like family. Let me also say that I've been driving Acura's since 1992 when I got my first car, a 1992 Acura Integra. My sister had 2 Acura Integras 1995 & 1997. My husband bought me a 1999 Acura TL and I purchased my 2007 TL, which I continue to drive. All of these vehicles were purchased from Crown Acura and I will continue purchasing vehicles from them and having my Acura serviced their. After 23 years of excellent service and support, I highly recommend this dealership, service department and John Shaw to everyone. More
by dragonlady313
Employees Worked With
July 01, 2015
Service visit with Dan Victory I have been coming to Dan at crown Acura for service on my 08 TL for years now. He always takes good care of me and I appreciate him for that. Even I have been coming to Dan at crown Acura for service on my 08 TL for years now. He always takes good care of me and I appreciate him for that. Even times when I'm with other service advisors such as John Shaw or Bart, Crown Service always does a great job on my car. I feel great piece of mind bringing in my TL for service. Even though car dealerships always charge more for service jobs, it's worth it in the end because peace of mind is priceless. More
by EZGIII
Employees Worked With
Daniel Victory
June 29, 2015
I called a was able to get an appointment quickly. Dan Victory and Brian Bennett were both very professional and helpful. Thank you for all your help in getting the Air Bag recall done so quickly. E Dan Victory and Brian Bennett were both very professional and helpful. Thank you for all your help in getting the Air Bag recall done so quickly. E More
by E
Employees Worked With
Brian Bennett
June 23, 2015
"Perfectly very pleased!" My wife and I enjoyed the very kind, courteous and professional services provided by Brian Bennett during our recent visit to your dealership. He was My wife and I enjoyed the very kind, courteous and professional services provided by Brian Bennett during our recent visit to your dealership. He was patient and we appreciate the service that he provided us. Joe & BJ Mackay More
by Seminolejoe
Employees Worked With
Brian Bennett
June 21, 2015
Service Recently had my vehicle serviced at Crown Acura and Daniel Victory was very pleasant. He took good care of my vehicle. Definitely would go back. Tha Recently had my vehicle serviced at Crown Acura and Daniel Victory was very pleasant. He took good care of my vehicle. Definitely would go back. Thank you. More
by fmacura
Employees Worked With
Daniel Victory
June 13, 2015
super experience I called the dealership and had an appointment in a few days. Everyone I dealt with was pleasant, courteous and effective. Dan Victory, my service a I called the dealership and had an appointment in a few days. Everyone I dealt with was pleasant, courteous and effective. Dan Victory, my service advisor, was especially helpful and attentive. More
by LuckyJo
Employees Worked With
Daniel Victory
June 13, 2015
Airbag Recall Daniel Victory provided a superb, customer service experience. Talk to him if you have any issues with your car and he will help you out. I wish all c Daniel Victory provided a superb, customer service experience. Talk to him if you have any issues with your car and he will help you out. I wish all customer service people were as good as Daniel Victory. More
by mdx123123
Employees Worked With
Daniel Victory
June 11, 2015
Service Dan Victory was very helpful and even suggested for me to get a rental at their own expense so I don't have to waste my time waiting for the repair . Dan Victory was very helpful and even suggested for me to get a rental at their own expense so I don't have to waste my time waiting for the repair . The car was finished in timely manner . I'm very happy with the service . More
by lynnvelasco
Employees Worked With
Daniel Victory
June 04, 2015
Excellent Service I was in for routine service. Dan Victory is always pleasant to work with. He takes care of my car and provides excellent customer service. Thanks, I was in for routine service. Dan Victory is always pleasant to work with. He takes care of my car and provides excellent customer service. Thanks, Dan! More
by Acuragal
Employees Worked With
Dan Victory
May 24, 2015
excellent service, I recently had my 2013 RDX serviced with John Shaw and he continues to provide the same superb, excellent, comprehensive, and convenient care he has g I recently had my 2013 RDX serviced with John Shaw and he continues to provide the same superb, excellent, comprehensive, and convenient care he has given me and my Acuras for the last 11+ years. He kept my 2004 MDX running wonderfully and reliably for many years and that was the main reason I stayed with Acura when I was ready to downsize and get into a lower mileage car. I look forward to running my RDX as long or longer than my MDX, thanks to John. Jan H. More
by OZ
Employees Worked With
