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1,371 Reviews of Crown Acura - Service Center
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August 30, 2015
Superior treatment Arrived 1/2 hour early for my service appt.with John Shaw. No problem! He explained what services were néeded, put me in right away, service was comp Arrived 1/2 hour early for my service appt.with John Shaw. No problem! He explained what services were néeded, put me in right away, service was completed and I was on my way with no delay after wash and vac. Timely, thorough...great service. Thanks John and crew. More
by edthelen
Employees Worked With
August 26, 2015
My vehicle has always been serviced at Crown Acura but my most recent visit was unexpected. Although I did not have an appointment, I received excellent service and really appreciate my service advisor Dan V most recent visit was unexpected. Although I did not have an appointment, I received excellent service and really appreciate my service advisor Dan Victory. I know I can count on him if I have any service needs in the future. More
by Diane508
Employees Worked With
Daniel Victory
August 25, 2015
Superior Service Brian Bennett was great! He provided service that was timely and thorough. I appreciate the full review of the car, explanations, and plan for next se Brian Bennett was great! He provided service that was timely and thorough. I appreciate the full review of the car, explanations, and plan for next service. Strong attention to detail and excellent customer service! I would go back to Crown Acura. More
by Jessica
Employees Worked With
Brian Bennett
August 21, 2015
VICTORY I have been going to Crown Acura for years for service on my vehicle. Daniel Victory has always been great to me, very accommodating and honest. Fee I have been going to Crown Acura for years for service on my vehicle. Daniel Victory has always been great to me, very accommodating and honest. Feel lucky to have found a reliable service professional to help me and my car. More
by M5lover
Employees Worked With
Daniel Victory
August 19, 2015
Excellent as always John Shaw has been my service manager for 15 years and has always provided excellent service. Even better he has become a good friend. John always h John Shaw has been my service manager for 15 years and has always provided excellent service. Even better he has become a good friend. John always has a smile, explains issues thoroughly and communicates. More
by lfrost
Employees Worked With
August 14, 2015
Wonderful Customer Service Thank you Daniel Victory for the excellent service you always provide. I appreciate your time and expertise very much. The speed of service was also a Thank you Daniel Victory for the excellent service you always provide. I appreciate your time and expertise very much. The speed of service was also a plus. More
by Aspas
Employees Worked With
Daniel Victory
August 13, 2015
Great Service! Could not have been happier, in and out in short order for an oil change and tire rotation. Brian Bennett was pleasent and professional, able to answe Could not have been happier, in and out in short order for an oil change and tire rotation. Brian Bennett was pleasent and professional, able to answer my concerns over the radiator fan cycling off and on frequently on my '13 RDX. Complimentary inspection found a bad battery which was replaced at no cost. Timely oil changes and routine maintenance are the cheapest way to ensure a long car life. With the great service my car receives and the 'BG' Protection added as recommended by Brian, I feel even better about it's longevity! More
by DEBSRDX
Employees Worked With
Brian Bennett
August 11, 2015
Crow Acura service I bought my Acura MDX from crown, they really made the process easy. On my first service visit Bart Bartley was my service agent and took great care o I bought my Acura MDX from crown, they really made the process easy. On my first service visit Bart Bartley was my service agent and took great care of my. This is what service should look like More
by Mitchell67
Employees Worked With
August 04, 2015
Excellent Service Again Dan Victory is the best. Took great care of me on a Saturday afternoon without an appointment! They had me in a loaner and diagnosed and fixed the p Dan Victory is the best. Took great care of me on a Saturday afternoon without an appointment! They had me in a loaner and diagnosed and fixed the problem by Monday. A pleasure to do business with. More
by JC1
Employees Worked With
Daniel Victory
July 31, 2015
John Shaw in service is always a pleasure to deal with. Out of the two dozen times we've taken our cars to him, he hasn't dropped the ball once. He goes above and beyond is always a pleasure to deal with. Out of the two dozen times we've taken our cars to him, he hasn't dropped the ball once. He goes above and beyond to accommodate us and always makes sure we are completely satisfied with our service. Dealership service is a scary thing for many people. It's always hard to trust a new service advisor. John is the rare guy you can always trust and rely on to take care of both you and your vehicle. My wife and I have established a friendship with John over the years because of how he has treated us. We are loyal Crown Acura customers because of the reciprocating loyalty we receive from the Crown family. Note: I am a former car salesman and service advisor for Toyota. I can't tell you how much I appreciate the consistent follow through of everyone at Crown. They are not out to make a quick buck. They are intent on creating lifelong customers, and it shows in every transaction. 5 stars. Highly recommend. Do yourself a favor and try them out, you won't be disappointed. More
by USRaven
