Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,358 Reviews of Crown Acura - Service Center
Sort by
May 23, 2017
acura start problem Very professional From the moment I made the appointment to the time I picked it up,while I was there I decided to speak to a credit manager to see ab Very professional From the moment I made the appointment to the time I picked it up,while I was there I decided to speak to a credit manager to see about possible financing a newer car, my overall experience was fabulous. More
by Carla
Employees Worked With
Brian Bennett
May 19, 2017
Excellent The people that work in this dealership do great work. I have been an Acura owner for approximately 14 years. I have never had a problem with their Se The people that work in this dealership do great work. I have been an Acura owner for approximately 14 years. I have never had a problem with their Service or Sales people. Recently I had the pleasure of working with Brian Bennett in getting our Acura serviced. Brian is professional, knowledgeable as well as personable. This is not the first time that I have worked with Brian nor it will be the last. He makes me aware of what is needed to keep our Acura running at 100% and we get it done. I can not say enough about the people that I have worked with since I have been an owner of an Acura owner from Crown Acura. The people that I can comment on as giving service in this dealership are: Dan Morris, Richard Morris, Sophie Morris, Sue Ellen Rumple, John Schnepp, Brian Bennett and I will not leave out David Jackovitis or Larry Rodgers.. More
by Papou
Employees Worked With
Other Employees :
See my review., Larry Rodgers, Sue Ellen Rumple, John Pearson, Dan Morris, Daniel Victory, Brian Bennett
May 14, 2017
Satisfied I needed extensive front end work done on my car. Repairs needed to Starter also. The Dealership was very helpful, especially Brian Bennett as my Serv I needed extensive front end work done on my car. Repairs needed to Starter also. The Dealership was very helpful, especially Brian Bennett as my Service Rep. Special thanks to Dan Morris for approving E.verything More
by James Scurti
Employees Worked With
Dan Morris, Brian Bennett
May 12, 2017
GREAT SERVICE Brake Repair & Temp Gauge Replacement. John Shaw has taken care of my Acura service for over 5 years now...always makes sure repairs needed are taken Brake Repair & Temp Gauge Replacement. John Shaw has taken care of my Acura service for over 5 years now...always makes sure repairs needed are taken care of. Excellent service, great to work with! More
by sportscar Bob
Employees Worked With
John Shaw
May 05, 2017
Service appointment Chris Sanborn took care of all my needs and explained in detail everything for my vehicle service. He was excellent. Will continue to use Crown for Chris Sanborn took care of all my needs and explained in detail everything for my vehicle service. He was excellent. Will continue to use Crown for my service needs. More
by Bua1620
Employees Worked With
Chris Sanborn
May 05, 2017
good experience Bart Bartley took great care of the service for my car. I don't know who did the actual service work but THANK YOU and the person that washed the car Bart Bartley took great care of the service for my car. I don't know who did the actual service work but THANK YOU and the person that washed the car THANK YOU More
by Debbi
Employees Worked With
May 04, 2017
Service Appointment Thanks to Brian Bennett for making me feel at home and the A-1 customer service .Brian and the rest of the Crown Acura staff were very mindful of my n Thanks to Brian Bennett for making me feel at home and the A-1 customer service .Brian and the rest of the Crown Acura staff were very mindful of my needs.Certainly wouldn't hesitate in returning for service in the future. More
by Bluedon956
Employees Worked With
Brian Bennett
May 04, 2017
Brian Bennett I'm a xxxxxxx and Brian did a great job. Period. I live a long way from this dealership so the trip really has to be worth it. I'm a xxxxxxx and Brian did a great job. Period. I live a long way from this dealership so the trip really has to be worth it. More
by Alann
April 28, 2017
Easy and Fast Made an appointment for an air bag replacement under recall. and everything went very smoothly. John Shaw was clear in what work would be done and it Made an appointment for an air bag replacement under recall. and everything went very smoothly. John Shaw was clear in what work would be done and it was completed before the deadline. Walked me out to the car afterwards and all dealings were cordial. Hot baked cookies in the waiting room. Didn't even finish the crossword puzzle before the car was ready. Good Job! More
by rezarf
Employees Worked With
April 27, 2017
From service to new lease We originally met with Brian to help us rectify a warranty issue that our original dealer continued to screw up. After dealing with so many issue wit We originally met with Brian to help us rectify a warranty issue that our original dealer continued to screw up. After dealing with so many issue with the previous dealership, I swore I would never buy another Acura. While service had our TLX we went car shopping, my lease was almost up and we were near a few dealerships I was interested in. Within an hour our car was fixed and I was amazed because I had taken my car to my previous dealership 3 times and they had not figured out what was wrong (tighten bolts!). My husband talked me into test driving a new Acura so Brian introduced us to Gillian. She was awesome and because of the positive experience I had with her and Brian we traded in our leased Acura in for a new Acura. Gillian stayed in contact with us during the next few days without being annoying. She let us make our own decisions and supported them. When we finally decided on what we wanted they worked out a great price and we leased a new Acura. More
by roesh64
