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Crown Acura - Service Center

Clearwater, FL

4.9
1,358 Reviews

1,358 Reviews of Crown Acura - Service Center

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August 04, 2017

GREAT SERVICE EXPERIENCE My service rep was busy when I arrived - early. Ms. Tina _______ helped me to get the process going. All went smoothly and Chris Sanburn finished wh More

by CHARLES GRIMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina ; Chris Sanburn Jr.
August 02, 2017

Bart Bartley Service Advisor Bart Bartley was very helpful with service and recall items for my 2009 TSX. Loaner car very helpful when repairs extended over weekend. One issue w More

by myevild83
Recommend Dealer
Yes
Employees Worked With
July 30, 2017

Crown Acura - Service Department; Christopher Sanborn Very professional and helpful will all my car service needs. Thanks again for outstanding service by ALL of your staff. You are great and that is why More

by P VanNostran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sanborn
Jul 31, 2017 -

Crown Acura responded

Thank you for your time and for your loyalty to Crown over the years. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again! Sincerely, Crown Acura

July 30, 2017

Multiple services completed Tina Arendes our service rep was great and very helpful. She made sure our car was well taken care of and all of the services were completed to our sa More

by tmoulson
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
July 26, 2017

Excellent Service Tina Arendes is a wonderful Service advisor, she walk you through the steps of your visit an assist with any issue u may have very effectively. More

by 17in16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Jul 27, 2017 -

Crown Acura responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else. Sincerely, Crown Acura

July 23, 2017

John Shaw is always professional and very knowledgable I cant speak highly enough about Crown Acura. John Shaw, in the service department, is very professional and extremely knowledgeable. Its because of e More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

Crown Acura responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Crown Acura

July 21, 2017

Oil change I went in for an oil change/tire rotation and was in and out in less than an hour! John Shaw was friendly and told me I would be done in an hour or he More

by Krp2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2017

Superior Customer Care at Crown via Bart Bartley Time and time again I come in to have my car serviced and Bart Bartley is the only person I asked for! He is genuine, honest and always goes above and More

by elsalvaje05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2017 -

Crown Acura responded

Thanks Elsa! We're happy to hear that you have had great experiences with Bart, and that he makes you feel so confident and at ease with the customer care that is extended to you. We appreciate your recommendation and hope to work with you again in the future. Regards, Crown Acura

July 03, 2017

Bart to the rescue! I recently had to take my wife's TSX in for an airbag recall. During the repair a screw was snapped off and therefore a 1 hour job was going to run i More

by Ken R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2017

Brian Clsusen and Tina Brian Clausen is always so professional and helpful when i have questions about my TLX service. He always has a smile on his face and really cares abo More

by Kelly Reyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Clausen
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