1,358 Reviews of Crown Acura - Service Center
GREAT SERVICE EXPERIENCE My service rep was busy when I arrived - early. Ms. Tina _______ helped me to get the process going. All went smoothly and Chris Sanburn finished wh My service rep was busy when I arrived - early. Ms. Tina _______ helped me to get the process going. All went smoothly and Chris Sanburn finished when car was ready. Great visit! More
Bart Bartley Service Advisor Bart Bartley was very helpful with service and recall items for my 2009 TSX. Loaner car very helpful when repairs extended over weekend. One issue w Bart Bartley was very helpful with service and recall items for my 2009 TSX. Loaner car very helpful when repairs extended over weekend. One issue with repairs - car interior was dirty - grease on seats and floor mats, and sealant from windshield repairs got on exterior. More
Crown Acura - Service Department; Christopher Sanborn Very professional and helpful will all my car service needs. Thanks again for outstanding service by ALL of your staff. You are great and that is why Very professional and helpful will all my car service needs. Thanks again for outstanding service by ALL of your staff. You are great and that is why I have stayed at Acura since 1990. More
Multiple services completed Tina Arendes our service rep was great and very helpful. She made sure our car was well taken care of and all of the services were completed to our sa Tina Arendes our service rep was great and very helpful. She made sure our car was well taken care of and all of the services were completed to our satisfaction. More
Excellent Service Tina Arendes is a wonderful Service advisor, she walk you through the steps of your visit an assist with any issue u may have very effectively. Tina Arendes is a wonderful Service advisor, she walk you through the steps of your visit an assist with any issue u may have very effectively. More
John Shaw is always professional and very knowledgable I cant speak highly enough about Crown Acura. John Shaw, in the service department, is very professional and extremely knowledgeable. Its because of e I cant speak highly enough about Crown Acura. John Shaw, in the service department, is very professional and extremely knowledgeable. Its because of employees like him, that will keep me as a returning customer. More
Oil change I went in for an oil change/tire rotation and was in and out in less than an hour! John Shaw was friendly and told me I would be done in an hour or he I went in for an oil change/tire rotation and was in and out in less than an hour! John Shaw was friendly and told me I would be done in an hour or he would give me a loaner because I had to be at work. The atmosphere in the service center cannot be compared to waiting at one of those "drive through" oil change service centers. More
Superior Customer Care at Crown via Bart Bartley Time and time again I come in to have my car serviced and Bart Bartley is the only person I asked for! He is genuine, honest and always goes above and Time and time again I come in to have my car serviced and Bart Bartley is the only person I asked for! He is genuine, honest and always goes above and beyond to be accommodating with any request I have. You will not be disappointed, it's a great customer experience not to mention my car is always in tip top shape! More
Bart to the rescue! I recently had to take my wife's TSX in for an airbag recall. During the repair a screw was snapped off and therefore a 1 hour job was going to run i I recently had to take my wife's TSX in for an airbag recall. During the repair a screw was snapped off and therefore a 1 hour job was going to run into a second day while a new airbag could be delivered and installed. I was less than enthused with this happening but Bart stepped right up. He got me into a loaner car quickly and told me he'd call me when the part was in the following day. The next morning Bart called and told me that he was tracking the part and when it was supposed to be delivered. He called me again when it was delivered to Crown Acura. He called me again when my car was ready. He made a less than ideal situation much easier to handle and he had my car washed on top of that. Thanks Bart! More
Brian Clsusen and Tina Brian Clausen is always so professional and helpful when i have questions about my TLX service. He always has a smile on his face and really cares abo Brian Clausen is always so professional and helpful when i have questions about my TLX service. He always has a smile on his face and really cares about his customers. I had my first interaction with Tina this weekend and she was great also! Thanks to both of you! I appreciate all your help! More