Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,358 Reviews of Crown Acura - Service Center
Sort by
August 26, 2017
Excellent customer service Christopher S. did an excellent job providing a plan for future services with no pressure to do everything the day I was there. He went above and beyo Christopher S. did an excellent job providing a plan for future services with no pressure to do everything the day I was there. He went above and beyond by even personally washing my car because the car washer was gone for the day! More
by Mek
Employees Worked With
Christopher Sanborn
August 25, 2017
It was a plesant visit. The service and the people were great and knew what I needed.Tina Arendes was very pleasant.Tina was a great help.Also Gillian Barnes helped with my p The service and the people were great and knew what I needed.Tina Arendes was very pleasant.Tina was a great help.Also Gillian Barnes helped with my phone. More
by esthr405
Employees Worked With
Tina,Arendes
August 23, 2017
Acura MDX 2017 I had issue with my Acura MDX and people in service department were excellent especially Tina Arendes. I received complimentary car and they kept me u I had issue with my Acura MDX and people in service department were excellent especially Tina Arendes. I received complimentary car and they kept me up to date on the timing of the repair. More
by Pepi
Employees Worked With
Tina Arendes
August 16, 2017
Quick, Professional, A++++ When I arrived and told Service Representative Tina Arendes that I was under a time constraint for my appointment....everyone hopped into action. I w When I arrived and told Service Representative Tina Arendes that I was under a time constraint for my appointment....everyone hopped into action. I was treated with A+ service. It was the quickest visit, with wonderful results. I have been a loyal fan of this dealership - four Acuras so far. Give Tina, John Shaw, and the other folks a chance to make you happy that you are an Acura driver. They are ready for the challenge, and will exceed your expectations. Loyally, PJS More
by PJS
Employees Worked With
Tina Arendes
August 09, 2017
Excellent service and communication!!! Tina Arendes was prompt, professional and personable. I'm always very satisfied with service and staff.... Thank you including re and communication!!! Tina Arendes was prompt, professional and personable. I'm always very satisfied with service and staff.... Thank you including reception personnel!!!!!! More
by customer
Employees Worked With
August 08, 2017
Servicing John Shawwas my service guy. He was a pleasure to deal with. He was extremely nice , precessional and efficient. I would recommend John Shaw for your John Shawwas my service guy. He was a pleasure to deal with. He was extremely nice , precessional and efficient. I would recommend John Shaw for your service guy. More
by Cgener
Employees Worked With
August 07, 2017
Pleasant Experience My Acura service rep was Tina. She was very pleasant in her interactions with me in person and by phone. Tina took the time to research my vehicle war My Acura service rep was Tina. She was very pleasant in her interactions with me in person and by phone. Tina took the time to research my vehicle warranty with the other dealership where I purchased from, and got most of my repairs covered by warranty. Additionally, she did inform me of some service items regarding the vehicle that I was not aware of, so that was very helpful for me since I did purchase my Acura Certified Pre-Owned. Tina called me with regular updates surrounding my repairs since my vehicle was in the shop for 5 days. I felt comfortable and taken care of in my overall experience. More
by praybostick
Employees Worked With
Tina in Acura Service Dept.
August 07, 2017
Amazing New Location and Great Service My Acura service representative was friendly and very courteous. Tina gave me her undivided attention and made me feel welcomed at Crown Acura’s new l My Acura service representative was friendly and very courteous. Tina gave me her undivided attention and made me feel welcomed at Crown Acura’s new location. The new location is amazing. Thanks Tina for quick in and out “spot check”. This will definitely be my location of choice, for any future maintenance for my new 2017 Acura TLX Thanks, Lathisa Graham More
by Lathisa Graham
Employees Worked With
Tina Arendes
August 06, 2017
Great vehicles and service. I was concerned about a perceived change in my brakes. John Shaw had it checked out for me at no charge. That was most impressive! I was concerned about a perceived change in my brakes. John Shaw had it checked out for me at no charge. That was most impressive! More
by Brad
Employees Worked With
August 05, 2017
Great experience for bringing car in for an airbag recall Everyone was especially friendly & helpful. Brian Clausen was my advisor. He was very thorough & gave a summary of recommendations in the near future Everyone was especially friendly & helpful. Brian Clausen was my advisor. He was very thorough & gave a summary of recommendations in the near future for my 2009 TSX. If car dealership was not so far I would have work done at this dealership. Thank You More
by Woman from Hudson
Employees Worked With
Brian Clausen
