1,358 Reviews of Crown Acura - Service Center
"Always A Pleasant Experience" Pre-Paid routine maintenance is the WAY TO GO!! Tina Arendes is full of personality, friendly and always a pleasure to have her as my service consulta Pre-Paid routine maintenance is the WAY TO GO!! Tina Arendes is full of personality, friendly and always a pleasure to have her as my service consultant. More
Service I was pleased with the prompt service and attention given by service rep, Bart Bartley. I had an appointment and was in and out in less than 2 hours, I was pleased with the prompt service and attention given by service rep, Bart Bartley. I had an appointment and was in and out in less than 2 hours, while waiting. Bart gave me status updates and a cost estimate for requested additional service. More
The gold standard This dealership and John Shaw the Assistant Service Manager never fail to give top rate service in a speedy and polite manner. John always fits my ne This dealership and John Shaw the Assistant Service Manager never fail to give top rate service in a speedy and polite manner. John always fits my needs in to his schedule, even at short notice. The car is always ready when he says it will be, and I never have any issues with the work done; It's always top-notch. I love my car and want my 2012 Acura TSX to last as long as possible so I don't go anywhere else, because they cannot be beaten. . More
Service Representative knows what the word "service" means! Christopher Sanborn assisted with my appointment this past Saturday. He was prompt, courteous and thorough. During my waiting time, I observed Mr. S Christopher Sanborn assisted with my appointment this past Saturday. He was prompt, courteous and thorough. During my waiting time, I observed Mr. Sanborn performing in the same manner to each and every customer he addressed that morning. Upon completion of my warranty part replacement, he sat with me to explain the details of the inspection and the need for each and every pending service. Buying a car is a one time shot; however, service lasts the cars lifetime...with employees such as Christopher, one feels confident in the dealership as a whole. More
Tina was dazzling My overall experience was excellent. My service afvisor was Tina Arendes she was professional and courteous, she explained every thing they did on my My overall experience was excellent. My service afvisor was Tina Arendes she was professional and courteous, she explained every thing they did on my 65 pt inspection right down to the millimeter of my brake width and treadwear on my tires. I asked her if i could get out of there by 4:30 amd she got me the car by 4:20. Tina was simply dazzling. I was very satisfied and it felt good to know that my future service needs are in good hands. More
Crown Acura Service I own a 2014 MDX that was due for several swrvices and was going on aroad trip the next week so i made an appointment with my service advisor Bart Bar I own a 2014 MDX that was due for several swrvices and was going on aroad trip the next week so i made an appointment with my service advisor Bart Bartley for the Friday morning before i was to leave the following week. I really like being greated and treated like they are glad to see me rather than pulling and and having to search for someone to help me. The service waiting area is always nice and clean and you can choose from a variety of coffees and teas and they make cookies fresh each morning. They also have plenty of tables to work from if you so choose add I did. My waits for muy car to be serviced are always pleasant. This one was for about two and a half hours but for all the work and diagnostics they did I thought it was a very short wait. I'm impressed with the service I get at Crown and Bart is my man. More
Great service! John is always very pleasant, and answers all questions.. This is my first review, but he has been my service rep multiple times and has always been John is always very pleasant, and answers all questions.. This is my first review, but he has been my service rep multiple times and has always been great. More
Great Dealership Services! I took my 2016 MDX in for oil change and tire rotation yesterday. The newly built showroom and service area are so comfortable and beautiful! The pr I took my 2016 MDX in for oil change and tire rotation yesterday. The newly built showroom and service area are so comfortable and beautiful! The prompt and courteous service I received from Brian Clausen and all the service personnel was outstanding. I love my Acura and this dealership has always earned my trust. More
The best service at crown acura!!!! Tina Arendes was the best service representative I could ask for. She took care of me without question and I would highly recommend her to ANYONE goin Tina Arendes was the best service representative I could ask for. She took care of me without question and I would highly recommend her to ANYONE going to crown acura. More
Pleasant service rep My service rep, Tina Arendes, had a very pleasant manner and put me right at ease. Car was ready quicker than estimated, she called me right away, rev My service rep, Tina Arendes, had a very pleasant manner and put me right at ease. Car was ready quicker than estimated, she called me right away, reviewed the service with me, and I was on my way earlier than I anticipated. More