1,358 Reviews of Crown Acura - Service Center
The Best John Shaw is the best. He is always professional, efficient, kind and courteous. Simply a pleasure to deal with. Although my original sales transactio John Shaw is the best. He is always professional, efficient, kind and courteous. Simply a pleasure to deal with. Although my original sales transaction was excellent, it it the treatment I receive from John Shaw that keeps me coming back. If I buy another Acura it will be because of John Shaw. More
Excellent Service I have been taking my car in for service for about a year now and Chris is always a pleasure to work with. He is knowledgeable and makes the process s I have been taking my car in for service for about a year now and Chris is always a pleasure to work with. He is knowledgeable and makes the process smooth from beginning to end. More
Oil change Very accommodating to the environment. Very fast work, very passionate in their job to take care of the customer. I enjoy coming here for the fact I k Very accommodating to the environment. Very fast work, very passionate in their job to take care of the customer. I enjoy coming here for the fact I know I’ll get great service, they tell me like it is and whether or not if I have to spend the extra money or not for my vehicle. More
Top shelf service I have leased my last 6 vehicles from Crown Acura. John Shaw has been my service advisor for every one of them. He is knowledgeable and professional. I have leased my last 6 vehicles from Crown Acura. John Shaw has been my service advisor for every one of them. He is knowledgeable and professional. John takes the time to listen to what you need for your car. He is personable and friendly and I have found him to be extremely ethical. Dealership service departments typically get rough treatment by review sites like this one. Crown Acura in general and a John Shaw in particular are the exception to that rule. I highly recommend them. More
Precise and efficient Christopher did an excellemt job providing friendly service. Would definelty come back in for service and recommend crown acura. Very pleasing environ Christopher did an excellemt job providing friendly service. Would definelty come back in for service and recommend crown acura. Very pleasing environment and new building seems professional. More
Crown Acura Review In 2001, I purchased a new Acura TL and loved it for many years. When it came time to upgrade to a newer Acura in 2015, I visited the dealership wher In 2001, I purchased a new Acura TL and loved it for many years. When it came time to upgrade to a newer Acura in 2015, I visited the dealership where I had purchased the TL and where it had always been serviced to learn about new Acuras. Their department is very good; however, I had a Very Unhappy experience with one of theirs sales persons. Very bad. At any rate, I decided to travel to Clearwater to check out Crown Acura, I test drove the TLX and liked it. I was treated with respect by the salesperson ;purchased the car the next day. It is a long drive to Clearwater for service, but I so appreciate the kindness and respect shown by every employee with whom I have come in contact. Bart Bartley has been my service dept. representative from the beginning; he knows his business and treats his clients well, exsplaining all the details one needs to know. KUDOS to CROWN and Bart!! Thank you Crown Acura! Kathy Best More
Routine service Because of the individuals that assist me 'Tina Arendes' was very helpful and pleasant. Totally different experience than I had on my previous visit. Because of the individuals that assist me 'Tina Arendes' was very helpful and pleasant. Totally different experience than I had on my previous visit. Even on this visit the store manager that bought the car from did not even remember me or greet me as a guest. I know every body is busy but a good word and pleasant welcome goes a long way. More
service John is always helpful in getting my car in on my schedule. I trust him and the maintenance team to make sure my car is in top condition. John is always helpful in getting my car in on my schedule. I trust him and the maintenance team to make sure my car is in top condition. More
Excellent customer service John Shaw has been my service advisor for years and has provided consistent, above average customer care . I never have to wait and my vehicle is wel John Shaw has been my service advisor for years and has provided consistent, above average customer care . I never have to wait and my vehicle is well taken care of every time . He listens to any concerns I may have and takes care of everything in a timely and efficient manner . I would recommend this location as well as John Shaw to everyone. More
Very welcoming, friendly service! Tina Arendes was a pure pleasure to be my service adviser. She made me feel right at home, and really went the extra mile to make sure me and my car w Tina Arendes was a pure pleasure to be my service adviser. She made me feel right at home, and really went the extra mile to make sure me and my car were well taken care of! Everyone at the dealership were very friendly and helpful. More