Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,358 Reviews of Crown Acura - Service Center
Sort by
December 17, 2017
Always a pleasurable experience. I have owned Crown Acura vehicles for over a decade. They hare only been serviced by Crown Acura. John Shaw exclusively has managed all of my auto s I have owned Crown Acura vehicles for over a decade. They hare only been serviced by Crown Acura. John Shaw exclusively has managed all of my auto service as well as Technician Greg Muszynski. John and Greg always afford me attention and detail. Having a relationship with the people maintaining my vehicle is important to me. The bonus is every visit is an enjoyable experience with all the Crown Acura staff. More
by Michael Wisgarda
December 16, 2017
Friendly and Easy Service Logan took good care of us. He knew what we needed and moved me quickly through the process of getting a loaner car. He provided details about the ser Logan took good care of us. He knew what we needed and moved me quickly through the process of getting a loaner car. He provided details about the service and timeline with me asking. Very much appreciated. We’ll be back. More
by 3Monkeys
Employees Worked With
December 12, 2017
Very smooth experience When I have my cars serviced at Crown Acura it is always a very smooth experience. My recent service experience was no different. I enjoyed working When I have my cars serviced at Crown Acura it is always a very smooth experience. My recent service experience was no different. I enjoyed working with Chris Sanborn, my car was ready when he said it would be, and I was able to get some work done in one of the lounges while I waited. More
by Rebecca G.
Employees Worked With
Chris Sanborn Jr
December 12, 2017
Service with a smile I want to take a moment to recognize Tina Arenda. Right after purchasing my TLX I needed to bring it in for service. Both times Tina (and Sophie my sa I want to take a moment to recognize Tina Arenda. Right after purchasing my TLX I needed to bring it in for service. Both times Tina (and Sophie my sales rep) worked to squeeze me on a Saturday. Tina was great at listening, never brushing off what I considered to be an issue. She set expectations on wait times and more importantly would periodically update on the status of the service and how much longer it would be. Saturday's are beyond busy and Tina manages to make the customers feel they are getting the time and attention they want. I would recommend Tina to anyone visiting the service center at Crown Acura. Thanks Tina! -Shannon More
by Shannon_TLX
Employees Worked With
Tina Arendes
December 11, 2017
Customer service I wanted to take a few minutes and leave a review of the services I received while at the Acura service department. I needed some maintenance done on I wanted to take a few minutes and leave a review of the services I received while at the Acura service department. I needed some maintenance done on my vehicle and was happy that Tina Arendes was my advisor. She took care of my needs and was professional with how she handled my issues. Thank you we need more like her! More
by Harrisc0323
Employees Worked With
Tina Arendes
December 04, 2017
Total car care and buyer satisfaction Logan Lane is our Tech Service Rep. He has been extremely helpful is taking care of our needs. Very friendly and thoughtful. We're glad to be team Logan Lane is our Tech Service Rep. He has been extremely helpful is taking care of our needs. Very friendly and thoughtful. We're glad to be team up with Logan. More
by ARdee's new owner
Employees Worked With
December 02, 2017
Service and repair Logan Lane assisted us in the service and repair of our vehicle. He provided us a courtesy car and helped to make the experience stress free and pleas Logan Lane assisted us in the service and repair of our vehicle. He provided us a courtesy car and helped to make the experience stress free and pleasant! Thank you! More
by Bobjoekids4
Employees Worked With
December 02, 2017
Service on my 2017 TLX Christopher Sanborn took care of my first service of my 2017 TLX. Everything was done quickly and smoothly. Crown Acura sells great cars, only out don Christopher Sanborn took care of my first service of my 2017 TLX. Everything was done quickly and smoothly. Crown Acura sells great cars, only out done by their excellent service. More
by Mario Fan
Employees Worked With
Chris Sanborn Jr
December 02, 2017
Consistent Excellence This was my first time dealing with Tina, and I must say that she went above and beyond to make sure that the service was completed as expected. T This was my first time dealing with Tina, and I must say that she went above and beyond to make sure that the service was completed as expected. Tina herself made sure that the car was cleaned as offered after the service since the crew was understaffed that day. I will ask for her -by name- next time I make an appointment for my car. Keep up the great job, Tina! More
by mangel.888@gmail.com
Employees Worked With
Tina Arendes
November 18, 2017
Friendly and Helpful Logan was great to work with. He provided a good overview of the service options and cost. He's friendly and went the extra mile to answer my questio Logan was great to work with. He provided a good overview of the service options and cost. He's friendly and went the extra mile to answer my questions. I highly recommend. More
by gregarch
Employees Worked With
