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1,358 Reviews of Crown Acura - Service Center
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January 01, 2018
Service @Crown Service Dept. Logan's service from my initial phone call query thru bringing our car in, having his master mechanic take a drive with me, determing a software updat Logan's service from my initial phone call query thru bringing our car in, having his master mechanic take a drive with me, determing a software update was needed, providing a loaner, having the software done - all accomplished with professionalism, courtesy & friendliness. Logan made it super easy & speedy. Thank you Crown for having him! More
by jw
Employees Worked With
December 31, 2017
Great experience as always Took my 2010 TL in for regular maintenance. John Shaw always takes care of us. Takes the time to explain everything and will only recommend things tha Took my 2010 TL in for regular maintenance. John Shaw always takes care of us. Takes the time to explain everything and will only recommend things that are necessary. I am a customer for life! More
by Greg62
Employees Worked With
December 30, 2017
Great service Great customer service! The service department is fast, friendly and reliable. Tina Arendes and Chris Sanborn Jr. are fanatastic. Both are very helpfu Great customer service! The service department is fast, friendly and reliable. Tina Arendes and Chris Sanborn Jr. are fanatastic. Both are very helpful and informative. More
by Kaitlin4
Employees Worked With
Chris Sanborn Jr, Tina Arendes
December 29, 2017
Logan is great! Logan always makes visits to the dealership a great experience. He follows up and makes sure you leave without questions or issues. Wonderful job eve Logan always makes visits to the dealership a great experience. He follows up and makes sure you leave without questions or issues. Wonderful job every time I bring the car in. More
by Kristen87
Employees Worked With
December 28, 2017
Best service ever! Christopher Sanborn Jr. made this service visit so pleasant and painless. No high pressure sales, takes care of business, explains everything, and Christopher Sanborn Jr. made this service visit so pleasant and painless. No high pressure sales, takes care of business, explains everything, and in a timely manner. He makes you feel like a valued customer. More
by Rebecca
Employees Worked With
Chris Sanborn Jr
December 27, 2017
Great service all around! Everyone at Crown Acura is extremely friendly, helpful, informative and knowledgeable. It is always a pleasure to do business with them. I highly reco Everyone at Crown Acura is extremely friendly, helpful, informative and knowledgeable. It is always a pleasure to do business with them. I highly recommend them. More
by Gr8jewels4u
Employees Worked With
December 27, 2017
Friendly and efficient service I took my new Acura in to add some accessories. Logan quickly secured the parts and we made appointment for installation. He made the effort to call I took my new Acura in to add some accessories. Logan quickly secured the parts and we made appointment for installation. He made the effort to call several times to keep me updated during the process. As promised, the loaner car was waiting for me when I arrived. I sort of dreaded even taking the car in (oh, the stories I could tell) but thanks to Logan it turned out to be a really pleasant experience. He is the perfect example of what customer service should be. More
by NanaIPad
Employees Worked With
December 25, 2017
First Maintenance visit As a past Lexus owner for years I was resistant to make a change to Acura solely for the customer service I was use to. Well, I'm so glad I did it. Fr As a past Lexus owner for years I was resistant to make a change to Acura solely for the customer service I was use to. Well, I'm so glad I did it. From the moment I was greeted by Chris Sanborn to the moment I left it was outstanding. My concerns are old news. Acura, you got it down. I felt like I was the only customer there. In today's world it's about customer service. Acura and Chris Sanborn, you are top notch. More
by Dr. Jeff Ellenberg
Employees Worked With
Chris Sanborn Jr
December 22, 2017
Superior Service at Crown Acura I have been servicing my Acura at Crown for 6 years and I wouldn’t take it anywhere else. The peace of mind I have knowing my car is all OEM parts and I have been servicing my Acura at Crown for 6 years and I wouldn’t take it anywhere else. The peace of mind I have knowing my car is all OEM parts and service really make the difference. If you like great customer service ask for Bart Bartley, not only is his name awesome alliteration but he provide excellent customer service. He listens to what your needs are and he delivers a great experience and the facility has been remodeled so it looks and feels nice. Come to Crown and see for yourself, Best Bart Bartley customer service. More
by elsalvaje05
Employees Worked With
December 17, 2017
Always looking to please the customer John Shaw has been my service advisor since 2008 and is always professional and looking to provide my MDX with the best possible results to keep her r John Shaw has been my service advisor since 2008 and is always professional and looking to provide my MDX with the best possible results to keep her running another 100,000 miles. Thank John for all your help. More
by Dizzy lady
Employees Worked With
