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1,358 Reviews of Crown Acura - Service Center
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February 16, 2018
B1 maintenance schedule Bart was an excellent service advisor - he was proactive, friendly, knowledgeable and overall helpful. The service completed for us was done professio Bart was an excellent service advisor - he was proactive, friendly, knowledgeable and overall helpful. The service completed for us was done professionally and to high standards. More
by Beedee
Employees Worked With
February 15, 2018
Great Service Department I have had my RDX serviced at this dealership since day 1. The service department is excellent and they never overcharge. Their service advisors know I have had my RDX serviced at this dealership since day 1. The service department is excellent and they never overcharge. Their service advisors know the cars and help with what you need. More
by Gordon
Employees Worked With
February 15, 2018
car maintenances Bart Bartley is a great service advisor. He's above the rest, friendly, and customer oriented. without hesitation will recommend to any acura car ow Bart Bartley is a great service advisor. He's above the rest, friendly, and customer oriented. without hesitation will recommend to any acura car owner if you are in the areas of Clearwater, Tampa or St Petersburg, Florida. Won't be disappointed. Furthermore, facility has been renovated with outstanding upgrades, it is a first class dealer and location. More
by john
Employees Worked With
February 14, 2018
Service with Bart Bartley I just want to give a big shout out to Bart Bartley for being such a great service advisor. I really appreciate his knowledge and the way he takes car I just want to give a big shout out to Bart Bartley for being such a great service advisor. I really appreciate his knowledge and the way he takes care of my Acura RDX and myself. Guy Ateniese More
by GAteniese
Employees Worked With
February 14, 2018
John Shaw is excellent! My daughter’s car had an airbag recall so I had to go to the dealership and John Shaw took great care of me. What a great guy! He is very knowledgeabl My daughter’s car had an airbag recall so I had to go to the dealership and John Shaw took great care of me. What a great guy! He is very knowledgeable and loves what he does! I highly recommend Crown Acura to anyone looking for a top notch dealership. More
by EBurgos
Employees Worked With
February 09, 2018
First time service My experience for my first service at Crown Acura was outstanding. Tina Arendes, my service advisor, was excellent! She was very pleasant, attentive a My experience for my first service at Crown Acura was outstanding. Tina Arendes, my service advisor, was excellent! She was very pleasant, attentive and kept me informed .throughout the wait. Everyone I came across was polite and helpful. I would rate this as one of the best experiences I have had for dealer service. More
by mbusch
February 08, 2018
Service with John Shaw I have been dealing with Crown Acura and John Shaw in the service department since 2003. My service appointment with John Shaw on 2/8/18 was no diffe I have been dealing with Crown Acura and John Shaw in the service department since 2003. My service appointment with John Shaw on 2/8/18 was no different than it has been for the last 15 years - excellent service! Even though it has been difficult to get in and out of Crown Acura for a couple years due to construction (now done!!), I continue to schedule my service appointments with John. He always gets any questions I have answered, is really pleasant to deal with, and I know he always tells me the truth - even if it's about a service requirement I did not expect. I always feel like I am an important customer to John, and I know he has a lot of them. Go see John when you need your car serviced!! More
by bb
Employees Worked With
January 25, 2018
Service Above and Beyond I took our RDX in for a regular oil change and came out with almost a "new car." John Shaw met with me and went through all that needed to be done. I took our RDX in for a regular oil change and came out with almost a "new car." John Shaw met with me and went through all that needed to be done. When he looked over my car, he took one look at my front fender which had had a run-in with my garage post about a year ago and said he thought he could make it look better. (I had tried to smooth it over by using touch up paint but it definitely looked like I had painted it.) I was flabbergasted when I went to pick up the car and he had managed to smooth over my touch up so that my fender looked new again. A year ago another employee had gotten an estimate of $400 to have it fixed and John did it for free as part of the service!!! Yes, he was very helpful in getting my service done on time and properly, but going the extra mile above and beyond what I needed was WAY beyond my expectations. More
by Susan H
Employees Worked With
January 24, 2018
quality starts at the top This dealership is a 100% team effort. From sales to service. It starts at the top. It is a very well run dealership. Service is a phone call away This dealership is a 100% team effort. From sales to service. It starts at the top. It is a very well run dealership. Service is a phone call away and Chris Sanborn Jr. is on his game. Follow up, follow up and great communication. John Shaw in service as well. Sopjhie Morris in sales. It is a pleasure to buy and service a car there. No matter what department you deal with they all work as a team to make sure your experience is a pleasure day after day, month after month and year after year. If you are in a market for "ANY" car make sure this deanship in on your list. More
by Ronn
January 23, 2018
Great personal service Chris Sanborn was cordial, responsive, and competent. The troubleshooting on my wife’s car revealed the real problem quickly and the problem was solve Chris Sanborn was cordial, responsive, and competent. The troubleshooting on my wife’s car revealed the real problem quickly and the problem was solved effectively. More
by Luis
Employees Worked With
Chris Sanborn Jr
