Crown Acura - Service Center

In and Out I was on a time crunch. Chris in service understood that and got me in and out. He was knowledgeable and courteous. I’ll definitely be visiting Crown I was on a time crunch. Chris in service understood that and got me in and out. He was knowledgeable and courteous. I’ll definitely be visiting Crown again. More

Excellent service and timely. Chris Sanborn was very easy and pleasant to work with. He listened carefully as I described the concerns with my car and addressed each one with me be Chris Sanborn was very easy and pleasant to work with. He listened carefully as I described the concerns with my car and addressed each one with me before doing the repairs. It was quite a drive, but well worth it because of the courtesy and complete satisfaction. It felt like I was driving a new car. Thank you, Chris Diane Osborne More

,Crown Visit Review Overall great dealership and my service rep., Tina Arendes, was very courteous and helpful. I have bought my last two cars at Crown Acura and have not Overall great dealership and my service rep., Tina Arendes, was very courteous and helpful. I have bought my last two cars at Crown Acura and have not been disappointed. More

Amazing Service Center If you need any service done for your Acura or Honda, see John Shaw at Crown. Overall amazing experience, friendly, knowledgeable and very courteous If you need any service done for your Acura or Honda, see John Shaw at Crown. Overall amazing experience, friendly, knowledgeable and very courteous and accommodating. Followed up with me to reschedule when he knew a loaner car would not be available knowing I needed one. Over-the-top great stuff, hard to find good service today and John and his team make it happen! More

Great customer experience Kyle was great! He turned a question into a sale....I was in for a repair on my TL and wandered into the showroom. He politely asked if I required ass Kyle was great! He turned a question into a sale....I was in for a repair on my TL and wandered into the showroom. He politely asked if I required assistance and as I was not really in the market said no but I did have a ??? Which he answered and I jokingly said if he could get me one without any additional $$$ I’d consider. He did! And was not pushy and very personable. More

Excellent as always I have always brought my RDX to Crown Acura for service. John Shaw is my Advisor and he has always taken great care of me. He is professional while I have always brought my RDX to Crown Acura for service. John Shaw is my Advisor and he has always taken great care of me. He is professional while also being personable and goes out of his way to be responsive to my needs and makes sure that I get discounts that I may be unaware of. He is definitely the best Service Advisor I have ever dealt with among several dealerships in my car buying years. . More

Replacing my battery and saving my weekend Once again, John Shaw saved the day for me and my family! My car battery decided to die the Thursday before a weekend full of sports, field trips and Once again, John Shaw saved the day for me and my family! My car battery decided to die the Thursday before a weekend full of sports, field trips and Mother's Day! I stopped in after work on Friday afternoon to see if anyone could help me figure out why my car had died the night before and was continuing to not run properly. I had called the reservation line and they told me that my issues were considered an emergency issue and I could come in at any time. When I arrived, John gladly stopped what he was doing to hear my concerns and research the problem I was having with my car. He was able to diagnose that, in fact, it was a problem with my battery. He guided me to the waiting room while he and the service team researched the issue, found a solution and even found time to provide a complimentary car wash. This whole situation only took only about 1 hour. I appreciate John's constant professionalism and dedication to making my experiences at Acura as pleasant as I can remember at any dealership service department. When I have an issue with my car, I know that John will always help me find a solution. More

Great Service Experience John Shaw John Shaw, You've provided me with professional and excellent service for over 10 years. I would recommend you to all, you rock!! Thanks,CB John Shaw, You've provided me with professional and excellent service for over 10 years. I would recommend you to all, you rock!! Thanks,CB More

Had some warranty work done. Bart Bartley was my service advisor. As always did a great job assisting me with my concerns on my Acura. My car was pulled in the service bay on time Bart Bartley was my service advisor. As always did a great job assisting me with my concerns on my Acura. My car was pulled in the service bay on time. Repaired in a timely manner and Bart is always knowledgeable and courteous to me. I recommend Crown Acura and seeing Mr. Bartley for all your service needs. More

Great Experience with Tina Arendes We are Canadians visiting Palm Harbor Florida with our 2017 RDX. Crown Acura was very helpful. In particular, our service representative Tina Arendes We are Canadians visiting Palm Harbor Florida with our 2017 RDX. Crown Acura was very helpful. In particular, our service representative Tina Arendes did a great job. We had scheduled maintenance done and also a wheel bearing issue which was covered by warranty. Tina patiently manouvered the Acura of Canada departments to get our warranty work covered at this USA Acura location. Many thanks Tina! Steve More