1,358 Reviews of Crown Acura - Service Center
Service Bart Bartley and the whole crew service department always go out of their way to get you in and out as soon as possible with everything done right!! Bart Bartley and the whole crew service department always go out of their way to get you in and out as soon as possible with everything done right!! More
Customer service at its BEST! I just purchased a brand new RDX at Crown Acura. I have always had an Acura, as I feel they are the "best" car, and you can't beat the customer servi I just purchased a brand new RDX at Crown Acura. I have always had an Acura, as I feel they are the "best" car, and you can't beat the customer service anywhere!! The general manager, Dan Morris helped me take care of a few minor issues I was having, and set me up with a wonderful man, Chris Sanborn from the service department. Chris arranged for a rental car, the same kind that I was accustomed to....he got me in, and out so quickly, and was so accommodating!!! Chris kept me fully informed of everything they were doing to my car. When I returned to the dealership to pick up my car, it had been beautifully cleaned inside and out! I always recommend Crown Acura to all my friends and family. I think that dealership goes above and beyond for their customers! More
10 year old vehicle New Fla resident,happy new Crown customer! Logan Lane was thorough,professional and knowledgable. Explained repairs, answered questions & delivered re New Fla resident,happy new Crown customer! Logan Lane was thorough,professional and knowledgable. Explained repairs, answered questions & delivered repaired car on time & below estimate ! More
Logan and John did a great job Had my windows tinted on a new 2019 RDX at the dealership and both Logan Lane and John Schnepp did an excellent job both servicing my vehicle and hand Had my windows tinted on a new 2019 RDX at the dealership and both Logan Lane and John Schnepp did an excellent job both servicing my vehicle and handling it in a timely and professional manner. In the past, Bart Bartley has done the same for my still running (well) 10 year old MDX. Great group of people. More
Great Service Had a tire shop replace the battery and my 2015 RDX locked up after getting home. Nothing would work. Had it towed to Crown Acura and met with John Sh Had a tire shop replace the battery and my 2015 RDX locked up after getting home. Nothing would work. Had it towed to Crown Acura and met with John Shaw. Turned out to be a tiny 7.5 amp fuse. John and Crown's shop were very professional. More
Always a pleasure to see Bart's smiling face! Bart Bartley never disappoints. Whether my visit is to fix a problem or just normal maintenance, he is always organized, prepared, and able to tell me Bart Bartley never disappoints. Whether my visit is to fix a problem or just normal maintenance, he is always organized, prepared, and able to tell me exactly what I need to know in non-technical terms. He is the ultimate professional in every way but I feel like I am talking to a friend and neighbor. I always feel like I am in very good hands. Crown Acura has a good man in Bart and he represents the business very well. Thanks Bart!!! Mary Ellen More
Customer service My experience at Crown Acura of Clearwater was excellent. The customer service is excellent. I had the pleasure of being assisted by John Shaw. He ans My experience at Crown Acura of Clearwater was excellent. The customer service is excellent. I had the pleasure of being assisted by John Shaw. He answers any questions or concerns that I may have. He is very polite, honest, and patient. I also was assisted by Chris Sanborn who retrieved my car and cash me out quickly. Thanks Guys.... Happy customer More
Service I've bought five Acura's from this dealer and have always used Bart Bartley. He's very knowledgeable and very fast. The sales staff is great too. Rich I've bought five Acura's from this dealer and have always used Bart Bartley. He's very knowledgeable and very fast. The sales staff is great too. Richard Morris is the best along John Pearson the manager and Sophie always helps with anything technical and is always there to help if the others aren't available. Highly recommend this dealership and my friends have bought there too. More
fixed my problem My new car was making a strange noise. Both Tina Arendes (service advisor) and someone from service rode in the car with me to hear the noise. It was My new car was making a strange noise. Both Tina Arendes (service advisor) and someone from service rode in the car with me to hear the noise. It was fixed in a timely manner. Thanks! More
Excellent service at Crown Acura Clearwater Just got our Acura RDX serviced at Crown Acura last week, the service took less time than expected and the service consultant was really nice and help Just got our Acura RDX serviced at Crown Acura last week, the service took less time than expected and the service consultant was really nice and helpful, his name is Chris Sanborn. They have a brand new showroom which he walked me around and explained all the options I had while waiting. Really good experience, thanks. More