Crown Acura - Service Center

Service Service Service More and more these days the only way to differentiate yourself and your company is by client service. Think about the difference in service when you More and more these days the only way to differentiate yourself and your company is by client service. Think about the difference in service when you walk into a Chick Fil A versus a McDonalds. The same is true for car dealerships. The Crown automotive group knows this and recognizes that after a car sale it is the service department that can make or break a client relationship. The service reps at Crown Acura, just like at Crown Honda and Mercedes, are all well trained professionals. My recent experience at Crown Acura is a great example of the kind of service I have come to expect at Crown dealerships. Christopher Sanborn, my service rep, was polite, knowledgeable, and worked with me to reduce the cost of repairs. He ensured I knew exactly what the service entailed and why it needed to be performed. He was never pushy and never tried to upsell. He is a great asset to the Crown family and I recommended him to my friends without hesitation. he clearly has a bright future at Crown. More

Great Service, As Usual I came in for an oil change, tire rotation and 30K mile service for my Acura TSX and I had another great experience. Bart Bartley provided A+ service I came in for an oil change, tire rotation and 30K mile service for my Acura TSX and I had another great experience. Bart Bartley provided A+ service as he always does. I was in first thing in the morning, as I was waiting, and there was no early morning figuring things out. The service team immediately took my car in while Bart processed the paperwork and showed me around the newly renovated facility. Your professionalism is appreciated. More

Customer Service Who said you can't get good customer service anymore. I drive across the causeway from Tampa because of the excellent service and personal attention I Who said you can't get good customer service anymore. I drive across the causeway from Tampa because of the excellent service and personal attention I receive from John Shaw. Acura produces a good car, but it is the customer service I receive from John that keeps me coming back to Crown for the past 30 years. More

Excellent service John Shaw was extremely attentive and helpful with out service. It’s the best car service we’ve had. I will always buy and Acura in the future John Shaw was extremely attentive and helpful with out service. It’s the best car service we’ve had. I will always buy and Acura in the future More

Great service as always! Crown Acura’s facility and staff is second to none! Tina Arenda did a great job of getting me in and out for my regular service check with a freshly w Crown Acura’s facility and staff is second to none! Tina Arenda did a great job of getting me in and out for my regular service check with a freshly washed vehicle to drive away in. Thanks! More

Tina Arendes is awesome. She is very knowledgeable. Tina is very great and knowledgeable. I like that she is very flexible and goes oit of her way to accommodate. She is efficient and effective at her j Tina is very great and knowledgeable. I like that she is very flexible and goes oit of her way to accommodate. She is efficient and effective at her job. More

Excellent! Tina Arendes is an excellent service advisor. She is working very hard to take care of her customers with honesty, knowledge, and professional. Five s Tina Arendes is an excellent service advisor. She is working very hard to take care of her customers with honesty, knowledge, and professional. Five stars for Tina. More

Service review Bart Bartley is an amazing and very organized service advisor. He always is ready having looked up my history on my car prior to my arrival.He is pat Bart Bartley is an amazing and very organized service advisor. He always is ready having looked up my history on my car prior to my arrival.He is patient with all my questions and,very knowledgeable. Crown Accura is lucky to have him as an employee. He is why I have kept my business at this dealership More

Car purchase and service During my car purchase and subsequent service checks, my personal experience with all of the employees at Crown Acura has demonstrated the highest lev During my car purchase and subsequent service checks, my personal experience with all of the employees at Crown Acura has demonstrated the highest level of customer service. One of the team members that really stands out is Service Advisor Bart Barley. As a result of Bart's personal involvement and coordination with a shop foreman, ( didn't catch his name but very knowledgable about the problem at hand ) a recent issue with my car was resolved very timely and efficiently. Thanks Bart and all the team members at Crown Acura More

Honest, friendly and great service. John Shaw has been our service guy for our Acura RL from the first day we bought the car back in 2005. He is honest, knowledgeable, sincere and really John Shaw has been our service guy for our Acura RL from the first day we bought the car back in 2005. He is honest, knowledgeable, sincere and really knows how to take care of his customers. We have a lot of respect to the way he goes about servicing us. He is patient, listens and carefully explains the benefit of any service needed and always tries to give us the best options. He is not pushy and very respectful. We are very careful who we endorse and John Shaw is one of them. If you are looking for piece of mind, John is the person to deal with. 13 years has gone by without a glitch. Way to go John. Thank you so very much. More