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Crown Acura - Service Center

Clearwater, FL

4.9
1,367 Reviews
Call Service Center (888) 202-5419

1,367 Reviews of Crown Acura - Service Center

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February 21, 2025

Jeremy Stebbins helped me during my recent visit. He was very patient, friendly, and helpful. I had no appointment, and came in just a half hour before close. I felt bad, but he simply smiled and ass More

by Amber G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Stebbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 11, 2025

John Shaw and his team always provide professional and excellent service as needed when required. More

by acura333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Crown Acura responded

We appreciate you for leaving John this phenomenal review! We are delighted to know that he provided you with professional and excellent service as needed when required as always. We look forward to continue serving you in the future when the time comes.

February 05, 2025

John and the entire crown team was so nice and accommodating. My experience was great! More

by mpaulnorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Crown Acura responded

Providing impeccable service is so important to us here at Crown Acura and we are glad that John's efforts met your satisfaction! We are thrilled to know that he was so nice and accommodating. We wish you safe travels until we meet again!

February 05, 2025

John shaw is always so helpful and courteous. He is patient and explains everything in detail. More

by laboom8027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Crown Acura responded

We are grateful for you leaving John this stunning review! We are pleased to know that he was so helpful, courteous, patient and explained everything in detail as always. We look forward to continue serving you in the future when the time comes.

February 04, 2025

John Shaw is the best service advisor I have ever worked with. He is dependable, efficient and very knowledgeable. Always the best service. I would recommend him to anyone for their service visit. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Crown Acura responded

Thank you for leaving John this terrific review and recommendation! We are happy to know that he was dependable, efficient and very knowledgeable as always. We look forward to serving you again in the future when the time comes.

January 29, 2025

John Shaw is the best service advisor! He’s always very knowledgeable, helpful and honest. My car is repairs are always completed in a timely manner and John always offers a complementary More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Crown Acura responded

Jen, We appreciate you leaving John this positive review! Offering quality and efficient service is so important to us, and we are glad that he consistently provides you with nothing less. He will be delighted to hear of your kind words. We hope to see you again the next time you are in need of automotive service!

January 29, 2025

John Shaw is the best service advisor! He’s always very knowledgeable, helpful and honest. My car is repairs are always completed in a timely manner and John always offers a complementary More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Crown Acura responded

Jen, We appreciate you leaving John this positive review! Offering quality and efficient service is so important to us, and we are glad that he consistently provides you with nothing less. He will be delighted to hear of your kind words. We hope to see you again the next time you are in need of automotive service!

January 17, 2025

I had a great experience at Crown Acura, all thanks to John Shaw! He went above and beyond to ensure my car maintenance visit was smooth and hassle-free. I highly recommend Crown Acura and John Shaw for a More

by nicoledidio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

nicoledidio responded

I had a great experience at Crown Acura, all thanks to John Shaw! He went above and beyond to ensure my car maintenance visit was smooth and hassle-free. I highly recommend Crown Acura and John Shaw for anyone needing top-notch car maintenance services. Thanks again for the excellent care!

Jan 17, 2025 -

Crown Acura responded

Nicole, We are grateful for you leaving John this extraordinary review and recommendation! We are pleased to know that he went above and beyond to ensure your car service maintenance visit was smooth and hassle free. We hope to serve you again in the future when the time comes.

January 15, 2025

My yearly maintenance on my 2019 RDX Acura was due last week and my service manager John Shaw met me as I drove up and assured me that everything would be checked out. John and I went over what the mainten More

by Marilyn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Crown Acura responded

Marilyn, We are grateful for you leaving John this exceptional review! We are pleased to know that he was carefully attentive and assured you that everything would be checked out. We look forward to serving you again in the future when the time comes.

December 13, 2024

Thank you John for always taking care of us. We appreciate all you do! Jen More

by Jellybean1510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Crown Acura responded

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service. Happy Holiday's!

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