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Crown Acura
Cleveland, OH
23 Reviews
We offer an impressive selection of both new vehicles and Precision Certified Pre-Owned Acura options for you to choose the perfect luxury vehicle that works for your lifestyle and your budget. You can browse many styles and available trim levels on our lot. Every vehicle in our Certified Pre-Owned Acura inventory has undergone a 182-point inspection and is backed by a 24-month/50,000-mile warranty.
Our finance department has excellent lease specials, and our staff will work with your individual needs to make sure that you receive the best interest rate when financing a new or Precision Certified Pre-Owned vehicle. You can fill out our easy finance application online to streamline the process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 23 reviews
May 07, 2016
Don't buy here Dealership didn't complete agreed maintenance and repairs and gave me a car on E. When I asked what they would do for the inconvenience they told me Dealership didn't complete agreed maintenance and repairs and gave me a car on E. When I asked what they would do for the inconvenience they told me there was not enough profit in my deal to do anything for me. I purchased 2 vehicles from them over 30 grand total. After the deal was done they treated my like they didn't care at all about making me a satisfied customer. More
by Mg
Employees Worked With
Marcus Bales
February 05, 2015
Stopped in to check out the New Mini.. drove away with two! I have been waiting for the new Mini for some time now. Rob called me to let me know that he believed they had a Mini I would be interested in and th I have been waiting for the new Mini for some time now. Rob called me to let me know that he believed they had a Mini I would be interested in and that the prices were excellent right now. I somewhat reluctantly came in to pick it up after work on Friday for the weekend and he was right - It was the car I was wanting, right down to the color and specs. My husband was so impressed with not only the car but the service, he traded in his Mustang for a 2 door Hardtop S. One other thing I really appreciated was how easy it was to work with Tom in Finance. I am very transparent and honest with what I am willing to pay for a car and Tom worked with me to not only get a price I was comfortable with but got me the very best interest rate with payments that would not hurt! Like most Mini drivers, I am very particular about who works on my car. One of the reasons I chose Airport Mini is that they have two expert level Mini technicians/mechanics who have gone through extensive training. One of my husband’s gripes about his Mustang dealership was the level of service... it was pretty bad. The professionalism, friendliness and knowledge from the Technicians was something we both picked up on immediately and appreciated. The icing on the cake are the monthly free car washes and the free pickup and drop off service for your Mini's routine maintenance. There are too many positives to write in this review. To summarize, everyone I encountered at this dealership were friendly, professional, knowledgeable, committed to offering the best customer service experience, genuinely honest and down to earth. This dealership, like the Mini, is "Not Normal"... in a good way. More
by Acierno1
Employees Worked With
Rob, Tom
October 25, 2014
Raising the bar for dealerships in NE Ohio There are simply not enough words to convey my experience at Airport Mini of Cleveland. Literally every employee I came in contact with from walking i There are simply not enough words to convey my experience at Airport Mini of Cleveland. Literally every employee I came in contact with from walking in the building, to picking up my new Mini was amazing! They truly went out of their way to be helpful and excited about the process of finding and purchasing the right car for me. Everyone is extremely knowledgeable and eager to answer even the most detailed questions about their product. I am a salesperson myself, and expect someone who is selling me something to be, well...awesome. The guys at Airport Mini don't belong in the "car-salesman" category, they are professionals who are truly passionate about their product and the quality of service they provide. When I purchased my Mini, they had a special "unveiling" of my car for my little girl (5 years old), and in the front seat of the car sat a stuffed Mini Bulldog just for her. I ask you, who does that?! I cant say enough good about this dealership...other than to say that every other dealership in Cleveland is in trouble! More
by Suzy81
Employees Worked With
Tom & Rob
