Crown Acura Richmond

Responsive service to an emergency. Service advisor was understanding, competent and very helpful. Thanks for a job well done! Service advisor was understanding, competent and very helpful. Thanks for a job well done! More

This dealership has an amazing sales and service staff, who are knowledgeable, flexible, and friendly. They go out of their way to make sure their customers are happy with the purchase. who are knowledgeable, flexible, and friendly. They go out of their way to make sure their customers are happy with the purchase. More

customer service was made easy for me. Willy in service dept assisted with great attitude, easy to work with and also assisted in the process of getting my warranty filed making it so much Willy in service dept assisted with great attitude, easy to work with and also assisted in the process of getting my warranty filed making it so much easier for me! Bravo More

Excellent Customer Service! Everyone is knowledgeable, helpful, and pleasant. I would highly recommend them to anyone. Everyone is knowledgeable, helpful, and pleasant. I would highly recommend them to anyone. More

I had an outstanding experience at Crown Acura of Richmond. The sales team was incredibly responsive and respectful throughout the entire process. They answered all my questions promptly and never ma Richmond. The sales team was incredibly responsive and respectful throughout the entire process. They answered all my questions promptly and never made me feel pressured into purchasing any unnecessary add-ons. The pricing was right on point, and I felt like I got a great deal. What really stood out was their attention to detail—they noticed a few minor scratches and dents on the car and took care of them quickly at a local body shop, making the car look brand new. Overall, it was a smooth, no-hassle experience, and I highly recommend them! More

I trust Crown Acura to always take the very best care of my 2020 Acura RDX.. my 2020 Acura RDX.. More

I always have the technically complex work don at Crown. I’ve been following that plan for over 20 years though 3 different vehicles. It works well. I’ve been following that plan for over 20 years though 3 different vehicles. It works well. More

Awesome experience with great service in a timely fashion. Would recommend this place for excellent service for your mechanical needs. fashion. Would recommend this place for excellent service for your mechanical needs. More

Willy is awesome! Exceptional! Epic! Amazingly wonderful! Professional! Great customer service! Thoughtful, courteous, genuine respectful. Exceptional! Epic! Amazingly wonderful! Professional! Great customer service! Thoughtful, courteous, genuine respectful. More

Awesome customer service, friendly, knowledgeable, nice waiting area with coffee and snacks, and fast service! waiting area with coffee and snacks, and fast service! More