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Crown Acura Richmond

Richmond, VA

4.9
729 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 729 reviews

November 10, 2024

Always happy with service and professionalism at Crown Acura. Enjoyed the remodeled lobby as well. More

by lisahunt24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
November 10, 2024

Had a great experience Very quick and washed the car as well. My advice advisor was super. More

by scott.t.debolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway
November 09, 2024

Very friendly knowledge staff. Good customer service. Quick to answer any questions. Would definitely recommend . More

by acarwile73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks, Matt Perry, Kevin Johnson
November 09, 2024

Cars are great. Sales process not good. Very little knowledge/support for using all of the features. Couldn’t even help pairing my garage door opener or using Apple More

by Acuramdx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave, Anthony Easter, Jamel Chatman, Kevin Johnson
November 08, 2024

Mike and the crew are very professional . They got me out before the promised time More

by Carljudnick1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
November 08, 2024

It was easy to a hedule an appt online and the service department greeted me as soon as I walked in and took my car back asap. They were done in half the time and the car came back clean and ready to go. More

by gohoos87
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Arnold
November 07, 2024

Amazing staff, amazing atmosphere! Everyone was so helpful and friendly. I am very pleased & definitely recommend More

by nissi.ficklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman
November 06, 2024

Shun and the rest of the Acura Team are the best with excellent customer service, More

by blackpavementauto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Perry, Shaun Chapman, Kevin Johnson
November 04, 2024

Alton always looks out for customers and makes every visit flow smoothly! He explains everything in depth and is very knowledgeable! More

by Tesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
November 02, 2024

Mike was very polite, efficient, and friendly. My service was completed in a timely manner. More

by cindytimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Perry, Jamel Chatman, Manny Badias
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