Crown Acura Richmond

The experience is good and since we drive from Charlottesville we get a loaner car to drive close by which is very convenient. We did feel the total cost of the replacing time belt was a little on Charlottesville we get a loaner car to drive close by which is very convenient. We did feel the total cost of the replacing time belt was a little on the higher side though. More

The people at Crown Acura are friendly and genuine. The did an outstanding job of guiding me thru the process of finding the exact vehicle for me, and offered it to me at a very fair price. My Sales Ad The did an outstanding job of guiding me thru the process of finding the exact vehicle for me, and offered it to me at a very fair price. My Sales Advisor, Jakia Betts was extremely helpful throughout. The new Acura MDX is impressive, as are the people at Crown. I am highly satisfied and would recommend Crown Acura to anyone looking to buy a new or used vehicle. More

The service team was very helpful. They completed the service in a timely manner. I will come back for other services. They completed the service in a timely manner. I will come back for other services. More

Alton Trainum does an outstanding job of getting me in, via a phone call by way of an appointment. The service department they are top tier when it comes to service. Getting customers in and out. via a phone call by way of an appointment. The service department they are top tier when it comes to service. Getting customers in and out. More

Wonderful service. The service department is excellent. Would highly recommend your dealership to anyone and use you again for my next vehicle. The service department is excellent. Would highly recommend your dealership to anyone and use you again for my next vehicle. More

The staff are friendly and attentive. The waiting area is comfortable. And my service is always completed in a timely fashion. The waiting area is comfortable. And my service is always completed in a timely fashion. More

Excellent customer service from Willy. He kept me informed throughout the appointment. I will continue to bring my car to get serviced at Crown Acura. He kept me informed throughout the appointment. I will continue to bring my car to get serviced at Crown Acura. More

Identified the problem and resolved the issue. Thank you for the quick service and repair of our vehicle. Thank you for the quick service and repair of our vehicle. More

Alton with service department was great. Efficient, helpful and pleasure to work with. Highly recommend. Efficient, helpful and pleasure to work with. Highly recommend. More

Scheduling the application was easy, as usual. Chris kept me updated during the service. I have had this particular ACURA for 10 years and I would not consider having service anywhere else. Chris kept me updated during the service. I have had this particular ACURA for 10 years and I would not consider having service anywhere else. More