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Crown Acura Richmond

Richmond, VA

4.9
518 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 518 reviews

March 04, 2024

Alton provides best customer experience all the time. Service provided is pretty good for this visit. More

by Sri
Recommend Dealer
Yes
Employees Worked With
Alton
March 04, 2024

Professional and friendly. Everyone was helpful!. We loved the vehicle which we thought was sexy! Thanks! More

by Carljudnick1126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl 5 stars, Anthony Easter
March 02, 2024

Shaun, Kevin, and Joshua provided excellent customer service which was expedient and professional. No high pressure sales tactics which was very refreshing. Shaun reached out to me after my vehicle deli More

by pabram21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alford, Shaun Chapman, Kevin Johnson
March 01, 2024

Alton Trainum was great to work with, he went above and beyond to get my vehicle taken care of. More

by Dreweaken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton Trainum
March 01, 2024

Everyone at the dealership was terrific to work with. The salesman, Darryl Killebrew was great, low pressure selling but very knowledgeable about the MDX. The sales manager Anthony Easter was also very More

by Warner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Killebrew, Anthony Easter, Kevin Johnson
March 01, 2024

Attention to our needs was paramount for Jamel. Anthony made sure we were happy with our deal. The best part was after the sale. Jamel continued to follow up to make sure we were happy. More

by Jostl123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamel Chatman, Kevin Johnson
February 29, 2024

Crown Acura of Richmond has excellent customer service and a super friendly staff. The make sure they take good care of you. More

by msbilter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy , Anthony Easter, Josh Alford
February 28, 2024

Service Departments (Christopher) is a topnotch employee! He's always keeps me abreast of status and any issue that may arise. Awesome!!! More

by kirkcrawley319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
February 28, 2024

This dealership handle my situation with pure professionalism and provide it the best experience of my life I will forever be a member of this car dealerships family of my More

by Snith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Matt Perry, Wesley Hardaway, Manny Badias
February 22, 2024

Service department is awesome, they treat you like friends and family. I trust they aren't selling you service you don't need. More

by akapsak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Burks
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