Crown Acura Richmond

Crown Acura has taken care of all the maintenance needs on my 2016 RDX. They are courteous, honest in their recommendations and I have full confidence in their service department I have also had experien on my 2016 RDX. They are courteous, honest in their recommendations and I have full confidence in their service department I have also had experience with them on repairs and the do a superb job. Willie is my go to person in the service department. I highly recommend them More

The dealership overall is exceptionally well run and the staff is knowledgeable and always will to help. staff is knowledgeable and always will to help. More

I was able to get a quick appointment after blowing a tire. Chris is always helpful and keeps me well informed of any possible extra work that needs to be done. tire. Chris is always helpful and keeps me well informed of any possible extra work that needs to be done. More

Great experience at Crown Acura. I was greeted quickly and helped immediately. The waiting room was very comfortable with lots of snack and beverages available. I was also well in I was greeted quickly and helped immediately. The waiting room was very comfortable with lots of snack and beverages available. I was also well informed of the services being performed and I was out the door quicker than expected. I also enjoyed having my car washed in the end. Very nice touch. More

Service advisor Chris was great! He kept me in the loop with my vehicle that was in service, as well as being extremely help. He kept me in the loop with my vehicle that was in service, as well as being extremely help. More

This place is great! Thank you! Service sales all of the above topnotch! Thank you for making my car purchase great Thank you! Service sales all of the above topnotch! Thank you for making my car purchase great More

Great experience with the service department. They kept me update on the status of my vehicle while I waited in the lounge. I forgot I had a 20% off coupon when they wrote up my service ticket. I They kept me update on the status of my vehicle while I waited in the lounge. I forgot I had a 20% off coupon when they wrote up my service ticket. I texted Chris and asked if it was too late to apply the discount. He immediately responded and took off the 20%. That is customer service! More

Nice inventory of vehicles, courteous staff, nice waiting area, the car washes are very convenient. area, the car washes are very convenient. More

Very attentive to customer and very good inventory Sales team did a very good job Sales team did a very good job More

Always happy with service and professionalism at Crown Acura. Enjoyed the remodeled lobby as well. Acura. Enjoyed the remodeled lobby as well. More