Crown Acura Richmond

We had an appt. for a test drive of the new TL. Although we were about 10 min. late, our salesman was busy, so we had to wait for 45 minutes to test drive. We left and came back. We were shuffled to ano we were about 10 min. late, our salesman was busy, so we had to wait for 45 minutes to test drive. We left and came back. We were shuffled to another jr. salesperson in the meantime. In the course of our negotiation, we were quoted a price for trade-in. Upon calling the dealer back the next day, we were told our trade in was worth $1K less. We called the dealer and told them another dealer had given us a price of X. Crown called back a few minutes later and told us they would honor 110% if we got a quote in writing from the other dealer, they could now give us $1K more for the trade. Finally, a sr. salesman called us back and said we cannot honor that price. I feel like we were given the ultimate run around. Save your energy, go somewhere else. I can't understand how these people were given a Superior Sales/Customer Service rating. More