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Crown Acura Richmond

Richmond, VA

4.9
727 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 727 reviews

November 21, 2024

Very thorough, great communication, everyone was very friendly, salesperson was very knowledgeable about the car More

by Amy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman
November 20, 2024

Great service. Stuck to their word. Showering and service area clean. Employees are cordial and very nice from start to finish. More

by jaredl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy who helped me in service.
November 19, 2024

I really appreciate how the staff is professional and always greeting with a smile and their expertise More

by Markquita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Alford
November 18, 2024

Everyone is always do helpful and kind, always checking on the customers and keeping you updated on what is going on with the car. More

by Ladyjandcalford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Arnold
November 18, 2024

Service was great. Organized. Ready when promised. Work was priced fairly. Service advisor explained everything including open recall that was handled that visit. More

by Bill.norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Arnold, Kevin Johnson
November 17, 2024

As usual, Crown Acura was excellent and the service they provided. Alton is a great service provider and I rely on him for his expertise, knowledge and truthfulness. We have only had our car serviced at Cro More

by wbwhilden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
November 17, 2024

Thanks for the great service. Easy to schedule and drop off. Quick turnaround. No complaints. Will return again. More

by carobird25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 16, 2024

Great service as always! Thanks Mike. We are always well taken care of when we visit! More

by Jmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
November 16, 2024

I was able to get my problem solved quickly and Alton was very polite as usual. More

by Time 2 fix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton Trainum
November 13, 2024

Crown Acura has taken care of all the maintenance needs on my 2016 RDX. They are courteous, honest in their recommendations and I have full confidence in their service department I have also had experien More

by Dhinman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Alford
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