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Crown Acura Richmond

Richmond, VA

4.9
782 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 782 reviews

December 27, 2024

Good morning I hope you slept well last night and you had a great day More

by Markipittman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Perry
December 26, 2024

Good location and friendly people . Like Acura as a product so no sells preadure needed. Only good service. More

by Ajredlines
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Alford, Kevin Johnson
December 25, 2024

For David Burkes; To Crown Acura, Richmond VA I want to give a huge thank you to David Burkes and the Acura team in Richmond VA for 100% of the time, always there for me. I have bought a total of "3" Acu More

by Judy R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks, Kevin Johnson
December 25, 2024

Quick, friendly, informative. My car was tuned up nicely and they gave some nice recommendations about how to save some money also More

by Cmckiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Shaun Chapman
December 24, 2024

Great group of people and easy to work with. They bent over backwards to do business with me on a new Acura. I had the same experience buying BMWs next door when Matt Perry was managing that s More

by Craig Hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarratt Day, Kriss Williams, Anthony Easter, Matt Perry
December 23, 2024

Dealership atmosphere is not reflective of the Acura brand. Looks more like a CARMAX office. The dealership is only outstanding because of it’s people. More

by etotak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Alford
December 23, 2024

Chris was great! Very professional and friendly. Explained my services and answered all of my concerns. More

by kwash86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christoper Arnold
December 23, 2024

We get superior customer service every time we go to Crown Acura. They are kind, prompt, and professional More

by Lefty Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy
December 23, 2024

Very good to deal with. Everyone I dealt with was professional and very friendly. Completely hassle free. More

by 4kellyturner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaden
December 21, 2024

The service is carried out competantly and quickly. The employees are helpful and curteous, never leaving one waiting. More

by Darlene
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Rep Willie Alford
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