Crown Acura Richmond

Great Car...Better Service I recently purchased a 2017 Acura MDX from Crown Acura in Richmond, VA. Our representative was Shashank Dharanendra and I can't speak highly enough to I recently purchased a 2017 Acura MDX from Crown Acura in Richmond, VA. Our representative was Shashank Dharanendra and I can't speak highly enough to his character and professionalism. He made the entire process which included trading in our old vehicle to buying the new MDX seamless. I with out a doubt will be going to Crown Acura for my next purchase and also will be sure to request Shashank in the future! More

Superb Service! It was an absolute pleasure working with Shashank Dharanendra! His professionalism was outstanding never once did I feel pressured to purchase a vehic It was an absolute pleasure working with Shashank Dharanendra! His professionalism was outstanding never once did I feel pressured to purchase a vehicle. I would definitely recommend Shashank--he is a true gem! More

Excellent Service by Shashank Dharanendra Excellent service overall. Right from sending the quotes by email to answering all questions, Shashank was very professional and gave all the right in Excellent service overall. Right from sending the quotes by email to answering all questions, Shashank was very professional and gave all the right information. No Sales BS at all. Everything was done online and I just had to go to the dealership to complete the paperwork and do a test drive. Very impressed and I referred a friend of mine too. More

A very pleasant experience Fantastic service overall. Shashank was helping us out and really appreciate his patience in answering all our questions. He does have very good knowl Fantastic service overall. Shashank was helping us out and really appreciate his patience in answering all our questions. He does have very good knowledge of all the cars they sell and I never felt like we were getting rushed. We felt very comfortable with our purchase. I saw him a few times after that when I went back for service and he makes a point to check on how things are going. Definitely a very pleasant and nice experience. I did refer a couple of my friends to him and they ended up making a purchase as well. More

Great Service from Shashank It was definitely a very good experience with test driving the new MDX 2017. I booked an appointment with Shashank for a test drive of the new 2017 MD It was definitely a very good experience with test driving the new MDX 2017. I booked an appointment with Shashank for a test drive of the new 2017 MDX, shashank had clearly gone over the features that the new MDX had and new made me experience those feature in the process test drive. Shanshank has got lot of patience in explaining and answering each and every question that i did. I would recommend shashank to every friend and colleague if they are plannig for an Acura. More

New car purchase Purchased a 2016 mdx and had an excellent experience. Both Alex and shashank really out of their way to make sure I had the car I needed at an excell Purchased a 2016 mdx and had an excellent experience. Both Alex and shashank really out of their way to make sure I had the car I needed at an excellent price. I will definitely be a repeat customer More

Great service from Shashank and Tim at Crown Accura I've been working with Shashank and Tim at the dealership for close to a year, Originally I bought an used vehicle for my son. And because of Shashank I've been working with Shashank and Tim at the dealership for close to a year, Originally I bought an used vehicle for my son. And because of Shashank's service, we came back again for another vehicle for my son. Shashank is very responsive and helpful as well. He always calls and keep in touch with me through emails. It is great working with him and Tim, Hopefully they will give us a great deal with our next vehicle as well. Sincerely, Provas More

Trust worthy ! It was definitely a good experience and a stop solution for all the new comers to US to buy a car. Shashank I must really appreciate and be thankful t It was definitely a good experience and a stop solution for all the new comers to US to buy a car. Shashank I must really appreciate and be thankful to you for making it look so easy. I could blindly trust them throughout the transaction. He put in real good efforts to get me one of the best cars at a best price. He walked me through all the steps rite from getting the car passing state inspection through getting it registered in a different state and made it look so easy. Top notch service . Thanks again Shashank ! More

Excellent purchase experience Worked with Shashank Dharanendra and his sales manager Tim St. Clair. This is the second car I have purchased from Crown Acura; the first being a 20 Worked with Shashank Dharanendra and his sales manager Tim St. Clair. This is the second car I have purchased from Crown Acura; the first being a 2007 Acura TL type S that I still have. It has been a fantastic car for the past 10 yrs (and over 200,000 miles)! Shahank and Tim were great to work with and I am very happy with my purchase of a 2016 RLX Sport Hybrid. Shashank was very knowledgeable and informative about the car and all of its features. I was not pressured with a lot of sales tactics, which I greatly appreciated. Crown also has an excellent service department. I have worked with Mike M. in their service department for years and have received exceptional service! More