Crown Acura Richmond

Consistantly professional and fair I have now bought and sold 2 cars at this dealership and each time they gave me a very fair price on my trade but also on the new vehicles. The last 7 I have now bought and sold 2 cars at this dealership and each time they gave me a very fair price on my trade but also on the new vehicles. The last 7 years of my service visits have also been a very comfortable experience. Would highly recommend More

Awesome experience, pearl MDX with really cool sport wheels! My husband and I bought an MDX yesterday evening and the experience was awesome. The salesperson, Matthew Hammond was extremely knowledgeable about a My husband and I bought an MDX yesterday evening and the experience was awesome. The salesperson, Matthew Hammond was extremely knowledgeable about all of the facets of the MDX. Matthew was professional and easy to work with (he even made us a fresh pot of coffee). The manager, Anthony was friendly and also made the purchase very smooth. I am temporarily in a wheelchair and I felt very comfortable with the handicapped friendly establishment and staff. More

Best Dealer in Richmond I wish I could give them 10 Stars! Our Dealer rep Jackie was fantastic! They delivered the car to my house. They followed up with me to see how I like I wish I could give them 10 Stars! Our Dealer rep Jackie was fantastic! They delivered the car to my house. They followed up with me to see how I liked the car. I was able to purchase an extended warranty for a great price and the gentleman Tyler who handled my paperwork was extremely knowledgeable and courteous. Well done Crown Acura I will recommend them to everyone I know! More

The absolute best dealership, and impeccable customer service from Stephen and Tyler in the finance department. I would definitely recommend them to anyone. Crown Acura was able to help me out of a very service from Stephen and Tyler in the finance department. I would definitely recommend them to anyone. Crown Acura was able to help me out of a very horrible lease. I will definitely make future purchases: 2023 MDX. 🙏🏽👍🏼😁🚘. Thanks guys! More

I was in the market for a used vehicle iand Crown Acura had a car in which I was interested. Kelsea Thacker was the sales person that I first contacted and she was very helpful and providing information on had a car in which I was interested. Kelsea Thacker was the sales person that I first contacted and she was very helpful and providing information on that vehicle as well as others as alternatives and she made the sales experience flawless! it was very smooth and efficient and I ended up with a wonderful car at a great price! More

Kelcey was a lovely and trustworthy salesperson to work with. She took her time explaining the process to me and taking me on a test drive. Overall, my experience with Kelcey at Crown Acura was wonderful a with. She took her time explaining the process to me and taking me on a test drive. Overall, my experience with Kelcey at Crown Acura was wonderful and efficicent. It will be an easy decision to purchase my next car from this dealership. I highly recommend Kelcey as who you should see on your next visit. More

I love Crown Acura of Richmond! The sales team was very accommodating during the purchase of my 2019 Acura ILX. Derrick, Anthony, and Tyler were very professional and made my experience pleasant and stress accommodating during the purchase of my 2019 Acura ILX. Derrick, Anthony, and Tyler were very professional and made my experience pleasant and stress free. More

Awesome team at Crown Acura I had a wonderful experience from the moment I walked in to the moment I left with my new vehicle. I never felt pressured and they all were so accommo I had a wonderful experience from the moment I walked in to the moment I left with my new vehicle. I never felt pressured and they all were so accommodating. I very much enjoyed working with Stephen because his level of customer service was more than I could have asked for. He even came in on his day off to help me with my purchase. Josh was very patient with me, especially because I had to communicate mostly via email and I know how slow and frustrating that can be. He was prompt and always provided me the information that I requested. Michael was very patient and took his time explaining the paperwork and the optional warranties. I was very comfortable with everyone and will definitely be coming back for my next vehicle purchase. More

Crown Acura has a wonderful team. They’re very polite and thoughtful. I brought my car in for an issue I’ve been having and they took care of the problem right away! During my wait, I was offered water and a thoughtful. I brought my car in for an issue I’ve been having and they took care of the problem right away! During my wait, I was offered water and a variety of snacks. I love my Crown Acura crew!!! More

Thomson was really helpful and knowledgeable with my process in finding a car especially since buying a car was not the plan for me at the time until my car was no longer driveable. I felt that he was r process in finding a car especially since buying a car was not the plan for me at the time until my car was no longer driveable. I felt that he was really able to understand my situation and help me to the maximum of his ability. He was super professional and was not pushy and did not put the pressure on me like other dealers I dealt with. If your looking for some comfort while making these importance decision he’s your guy More