Crown Acura Richmond

I Got The One I Wanted Last night I purchased a new vehicle after having my previous vehicle for over 10 years. I was super nervous but Matt made me feel very comfortable. H Last night I purchased a new vehicle after having my previous vehicle for over 10 years. I was super nervous but Matt made me feel very comfortable. He was knowledgeable and approachable and overall a great guy to work with. I got the vehicle I wanted at a good price! Plus the warranty they offer is AMAZING! This dealership made everything stress-free for me and I am referring everyone I know there. Oh and shout out to Tyler too! Everyone's just great there. More

Perfect car buying experience Jackie at Crown Acura was awesome to work with, he listened to my needs and wants, found me the exact car I wanted in exactly the right budget and war Jackie at Crown Acura was awesome to work with, he listened to my needs and wants, found me the exact car I wanted in exactly the right budget and warranty plan. I could not be happier with Crown Acura, and Jackie. Won’t go anywhere else from here on out. Thanks guys! More

An amazing car buying experience Jackie made the process of purchasing my new car so easy. He was very attentive and listened to everything I requested of my needs in a vehicle. He he Jackie made the process of purchasing my new car so easy. He was very attentive and listened to everything I requested of my needs in a vehicle. He helped me to pick out perfect truck for me and I am so happy with my purchase. Jackie is awesome and five stars are not enough to give him for the service he provided!! He deserves so many more. More

Jackie DeShazo and Tyler were Amazing!!! I had a great no pressure experience at Crown Acura Richmond. Jackie listened to what I wanted and instantly steered me in the right direction. I was I had a great no pressure experience at Crown Acura Richmond. Jackie listened to what I wanted and instantly steered me in the right direction. I was planning on buying a car at a different dealership, however Jackie’s easy going personality and Crown Acura’s great selection changed my mind. Financing was a breeze. The Finance Director, Tyler, we just as fun and easy to work with as Jackie. I will buy ALL of my future vehicles here. And I will send all of my friends here. More

Excellent. All questions got answered, very thorough! Very patient and serving. Allowed me to experience multiple cars and there was absolutely zero pressure onl All questions got answered, very thorough! Very patient and serving. Allowed me to experience multiple cars and there was absolutely zero pressure only recommendations provided through what I looking for in a vehicle. Thank you Stephen and thank you Crown Acura. More

Stephen was a pleasure to work with in the purchase of our Acura RDX. He kept an eye out for us and when one that fit our needs came in, he called us immediately. He has followed up to check on us and mad our Acura RDX. He kept an eye out for us and when one that fit our needs came in, he called us immediately. He has followed up to check on us and made sure the car was in top shape when we brought it home. I highly recommend working with Stephen. More

Stephen is great, he helped me get a great car and worked with me through all of the ups and downs of buying my first car. with me through all of the ups and downs of buying my first car. More

Smoothest car buying experience ever Stephen was excellent at his job! He remembered names, he wasn’t pushy, and most importantly he listened and helped me in every way that he could with Stephen was excellent at his job! He remembered names, he wasn’t pushy, and most importantly he listened and helped me in every way that he could with my car buying experience. As a whole I felt welcomed, almost like family. Even when I go in for service I’m greeted with the same respect and customer service from all of the employees as if I was a new potential buyer. I’d recommend anyone to Stephen and the dealership. Thanks for awesome service! More

This was an amazing car buying experience! Jackie was very knowledgeable and walked me through this buying process. I would highly recommend working with him very knowledgeable and walked me through this buying process. I would highly recommend working with him More

We found a car we liked online and went to test drive it with Kelcey. She was professional and accommodating at every encounter. Josh helped negotiate a deal we couldn’t refuse. Financing is usually the mos with Kelcey. She was professional and accommodating at every encounter. Josh helped negotiate a deal we couldn’t refuse. Financing is usually the most dreadful part but Mike made it quick and easy. More