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Crown Acura Richmond
Richmond, VA
782 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 28, 2019
Excellent Customer Service We could not have asked for a better experience with Matt at Crown Acura. I'm a working mom and we had been considering buying a minivan for some time We could not have asked for a better experience with Matt at Crown Acura. I'm a working mom and we had been considering buying a minivan for some time. Matt was incredibly flexible with working with our very busy schedule and the whole process went so smoothly -- not your typical car buying hassle. From knowledge of the vehicle to working through price and paperwork, we were really impressed with Matt's attentiveness and professionalism. This is how buying a car should be! More
by Jackie
Employees Worked With
Matthew Hammond
October 22, 2019
Thomson John I found Thomson to be very professional and yet very friendly and helpful. His knowledge of the product he is selling is outstanding. He took the time I found Thomson to be very professional and yet very friendly and helpful. His knowledge of the product he is selling is outstanding. He took the time to explain the features of the auto even before we began to talk about the purchase. He was very courteous and with no pressure to purchase a car. Outstanding young man! Would recommend Crown Acura because of Thomson. More
by VR
Employees Worked With
Anthony Easter, Thomson John, Matt Perry, Michael Schuler
October 22, 2019
Purchase of RDX . Stephen was extremely knowledgeable and helpful regarding all characteristics of the vehicle. He followed up on my questions after purchase.The entire Stephen was extremely knowledgeable and helpful regarding all characteristics of the vehicle. He followed up on my questions after purchase.The entire process including financing was very smooth. More
by Steve
Employees Worked With
Stephen Anokye-Boateng
October 20, 2019
Very helpful and knowledgeable Thomson was very helpful during the whole process. He and the whole team worked with us to get us into the vehicle of pur choice. Thomson was very helpful during the whole process. He and the whole team worked with us to get us into the vehicle of pur choice. More
by Satisfied
Employees Worked With
Thomson John
October 19, 2019
Kelcey Thacker We had a great experience with Kelcey. She took the time to answer all questions and sold us a solid car at a fair price. We had a great experience with Kelcey. She took the time to answer all questions and sold us a solid car at a fair price. More
by Brian
Employees Worked With
Josh Alford, Kelcey Thacker
October 19, 2019
Fabulous car buying experience Stephen Anokye-Boateng was extremely patient with me and answered all of my many questions in great detail. He made sure all of my requirements were m Stephen Anokye-Boateng was extremely patient with me and answered all of my many questions in great detail. He made sure all of my requirements were met. He has also followed up several times after the sale to ensure I was completely satisfied. I highly recommend Stephen to be your next salesman! More
by GlendaB
Employees Worked With
Stephen Anokye-Boateng
October 19, 2019
Great experience Thomson was extremely knowledgeable about Acura vehicles. I don't believe there has been a salesman in my experience that has taken the time to explai Thomson was extremely knowledgeable about Acura vehicles. I don't believe there has been a salesman in my experience that has taken the time to explain in detail the features which come with vehicles on the lot. Woll definitely return as Crown has earned my bussiness. More
by J. White
Employees Worked With
Anthony Easter, Thomson John
October 18, 2019
Excellent Acura had the most amazing customer service! The process was quick and the salesman Wes walked us through every detail of the vehicles. I would defin Acura had the most amazing customer service! The process was quick and the salesman Wes walked us through every detail of the vehicles. I would definitely recommend Crown Acura to future customers. Five stars. More
by Sdickerson
Employees Worked With
Stephen Anokye-Boateng
October 18, 2019
Thomson was great to work with. Thomas John is a very patient young man. He was so polite and knowledgeable. He went over every detail of the RDX before we went on a test drive. N Thomas John is a very patient young man. He was so polite and knowledgeable. He went over every detail of the RDX before we went on a test drive. No pressure at all - just a great salesman. We have not purchased a vehicle yet, but would gladly work with this gentleman again. More
by zanie
Employees Worked With
Thomson John
