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Crown Acura Richmond

Richmond, VA

4.9
651 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 651 reviews

October 10, 2024

Great place to have your Acura serviced. I really appreciated Alton who helped this visit! More

by Cryssi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
October 10, 2024

Crown Acura is an unusually caring dealership, going well beyond the normal routine in their treating the customer needs. More

by melvanj36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks, Anthony Easter, Wesley Hardaway
Oct 13, 2024 -

melvanj36 responded

melvanj36 Crown Acura is an unusually caring dealership, going well beyond the normal routine in their treating the customer needs.

October 09, 2024

Excellent work and great service from the sales and customer service team. I am always impressed. More

by Mhayibra41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Josh Alford, Shaun Chapman
October 09, 2024

Have been going to Crown Acura for 7 years now. Everyone is very professional and makes you feel very comfortable. Mike Merreu always explains what needs to be done to my car. More

by Db2bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Easter
October 09, 2024

Everyone was very helpful from start to finish. They helped us get a great deal More

by caitlynwilliams113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman
October 08, 2024

Chris and the team at Crown Acura always provide great service, sound advice and quality workmanship. More

by Jared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Arnold
October 08, 2024

I worked with Jamel when I recently purchased an Acura. He was everything and more you could want when buying a car - extremely knowledgeable and patient in answering all of my many questions, very helpful More

by Pan
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway, Jamel Chatman
October 07, 2024

When needed me ride fixed, Wes and the Sales Manager looked out. And let me drive away in a loaner-car, the car was repaired. No money out of me pocket. Best dealership experience ever! ———— T. Rich More

by blessedwon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway
October 07, 2024

As always Alton and Crown Acura efficiently took care of my car. 4 new tires and state inspection. Free shuttle ride and job finished quickly. And thanks for the car wash too! More

by Laurence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alron
October 04, 2024

Committed to customer service. Dealership is a tad dated and could use an upgrade. Associates are great. Alton in the service dept is an all star. More

by MGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
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