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Crown Acura Richmond
Richmond, VA
834 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 18, 2020
Kelcey did an amazing job rolling with everything I threw at her. Her positive attitude was the final piece that made me buy the car. The note that she left in the trunk is the type of personal touch tha at her. Her positive attitude was the final piece that made me buy the car. The note that she left in the trunk is the type of personal touch that would have me buying another car from her. More
by Golfbgr8
Employees Worked With
Josh Alford, Michael Schuler, Kelcey Thacker
February 18, 2020
Finding the right car My husband and I were shopping for a replacement car for our 2004 Toyota Avalon. I had intended to look at a Lexus SUV as well as an Acura MDX. Our My husband and I were shopping for a replacement car for our 2004 Toyota Avalon. I had intended to look at a Lexus SUV as well as an Acura MDX. Our sales person, Thomson John, was knowledgeable and patient while we tried to narrow our search. After looking at two different Acura RDX’s, we settled on the perfect one! Our experience, so far, has been excellent and we look forward to many years of happy driving in our 2017 Acura RDX! (We didn’t even bother to check out the Lexus dealership!) More
by Nanlaux
Employees Worked With
Thomson John, Josh Alford, Tyler Ponton
February 16, 2020
I sold my 2009 Acura RDX to the dealership Considered trying to sell my car myself. They made the process so easy. Stephen was great to work with. He walked me through the process and was not p Considered trying to sell my car myself. They made the process so easy. Stephen was great to work with. He walked me through the process and was not pushy at all in trying to sell me something new. He asked the question, listened to my response and left it at that. He suggested that I stay abreast of the new designs and features and if ever intersted, come back and see him. Josh as well was very friendly and offered a very fair and acceptable price for my car. More
by bweldon3
Employees Worked With
Josh Alford, Stephen Anokye-Boateng
February 15, 2020
Stephan is such a very reliable, smart, caring, courteous young man. He is definitely an asset to your team. His patience was remarkable and he took the time to explain everything. Most important he is no young man. He is definitely an asset to your team. His patience was remarkable and he took the time to explain everything. Most important he is now our friend. Congratulations for hiring such a great guy. More
by Rachel1943
Employees Worked With
Tyler Ponton, Michael Schuler, Stephen Anokye-Boateng
February 14, 2020
Excellent, caring service Anthony Easter and Thomson John were very professional and helpful, providing a great experience for me. Thomson John was very knowledgeable, efficie Anthony Easter and Thomson John were very professional and helpful, providing a great experience for me. Thomson John was very knowledgeable, efficient and patient in explaining the features of the vehicle, especially the technology. As a senior citizen, I was very appreciative of his patience and helpfulness in going over the computer screens and how they operate. I would definitely recommend him to family and friends who might be interest in leasing/buying an Acura. More
by emgu
Employees Worked With
Anthony Easter, Thomson John
February 14, 2020
Low stress purchase We bought a used car from Crown Acura. Everyone was so friendly and laid back. Kelcey and Josh did a great job answering all of our questions, and wer We bought a used car from Crown Acura. Everyone was so friendly and laid back. Kelcey and Josh did a great job answering all of our questions, and were able to give us a great deal on a used card. We drove down from the DC area, so we really appreciated that the whole process was low stress and pleasant. More
by Bryn
Employees Worked With
Josh Alford, Kelcey Thacker
February 11, 2020
I and my wife were looking for “my friend” Acura TLX 2016 at Crown Acura. We went there as a last-minute customer, but Stephen Anokye-Boateng who was my man at the time was nice and patient to help us out al at Crown Acura. We went there as a last-minute customer, but Stephen Anokye-Boateng who was my man at the time was nice and patient to help us out all kinda stuffs. We got the car with a good deal in the same day. We certainly appreciate his patience. We Highly recommend everyone to meet this gentleman, also Crown Acura. More
by Vincent
Employees Worked With
Stephen Anokye-Boateng
February 11, 2020
The sales man was very attentive,responsive towards the needs of the buyer.very pleased to do business with him.Everything was ready by the time I reached. needs of the buyer.very pleased to do business with him.Everything was ready by the time I reached. More
by Jimmyxavier
Employees Worked With
Wesley , Wesley Hardaway
February 09, 2020
Accomodating Grateful to utilize the pre-owned vehicle for 2 days to I can get a real feel for the performance and response of the vehicle. Grateful to utilize the pre-owned vehicle for 2 days to I can get a real feel for the performance and response of the vehicle. More
by cscottrun
Employees Worked With
Thomson John, Stephen Anokye-Boateng
February 08, 2020
Nice car buying experience Wes was very helpful and easy to work with. The entire experience was seamless and easy. I qm very happy with Wes and the Crown Acura team. Wes was very helpful and easy to work with. The entire experience was seamless and easy. I qm very happy with Wes and the Crown Acura team. More
by Trip.guthrie
Employees Worked With
Wesley Hardaway
