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Crown Acura Richmond

Richmond, VA

4.9
814 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 814 reviews

February 01, 2024

Service was excellent I never have a bad experience at Acura since being a customer. More

by Brandon Rivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
February 01, 2024

Extremely professional & the customer is treated with the highest standards. The building is extremely clean. All members of the staff make sure u are taking care of. More

by sjj9149
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Mereu
February 01, 2024

My service rep Willie was very helpful and knowledgeable. He always takes good care of me when I’m getting my car serviced. More

by kalin12379
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Willie
January 29, 2024

Excellent customer service! I would recommend Crown to everyone I know. Keep up good work. More

by tdny137
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
January 29, 2024

Quick and thorough service. Would highly recommend acura owners utilize this dealership to service your vehicle. More

by clifdc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
January 29, 2024

Great service! Friendly staff. Gave me a loaner car when the service took longer than expected. More

by Gran2ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
January 29, 2024

Service Desk is always quick and friendly. Waiting area is pleasant and stocked with drinks and snacks. More

by BeddyS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike
January 28, 2024

They were professional and caring. My vehicle puchase was the smoothest. The delivery was outstanding. I am very happy with my purchase. More

by n2cuffn2000
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman, Kevin Johnson
January 26, 2024

I have always been dealt with prompt and courteous service. Willy is an awesome service representative More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Alford
January 26, 2024

Absolutely amazing car buying experience! They will do everything in their power to get you in the car you want! Thank you Crown Acura and Shaun! More

by Vikingstarr1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alford, Shaun Chapman, Kevin Johnson
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