Crown Acura Richmond

They were professional and caring. My vehicle puchase was the smoothest. The delivery was outstanding. I am very happy with my purchase. My vehicle puchase was the smoothest. The delivery was outstanding. I am very happy with my purchase. More

Absolutely amazing car buying experience! They will do everything in their power to get you in the car you want! Thank you Crown Acura and Shaun! They will do everything in their power to get you in the car you want! Thank you Crown Acura and Shaun! More

I have always been dealt with prompt and courteous service. Willy is an awesome service representative service. Willy is an awesome service representative More

Fair and transparent pricing. Excellent use of text and email to communicate status. Demonstrated willingness to go beyond expectations to get me what I needed. Excellent use of text and email to communicate status. Demonstrated willingness to go beyond expectations to get me what I needed. More

Chris was amazing and I appreciate the quick vehicle service time. It was also great to see my car salesman, David! service time. It was also great to see my car salesman, David! More

Provides quick access, excellent car care and customer care. Chris is our service rep and is outstanding! care. Chris is our service rep and is outstanding! More

Professional and efficient as always. Mike helps me keep my car in tip-top shape. Mike helps me keep my car in tip-top shape. More

I took my Acura (RXL) in for inspection and as always Mike was very professional and courteous. I was given a date of January 11 by another technician and told they were too busy to provide the service. Mike was very professional and courteous. I was given a date of January 11 by another technician and told they were too busy to provide the service. I went in anyway after being told again by Chris they couldn’t take me. Kudos to Mike for being a great representative for Crown Acura. More

Excellent customer service. Chris did a phenomenal job with keeping me posted on the servicing being performed on my vehicle. Even offered a loaner vehicle which I wasn’t expect Chris did a phenomenal job with keeping me posted on the servicing being performed on my vehicle. Even offered a loaner vehicle which I wasn’t expecting because of the limited availability. He will continue to be my “go to” when I’m servicing any of my vehicles. Keep up the great work!! More

I’ve been coming to this dealership for sometime now. Completely satisfied with service and Will my service agent. Always courteous and professional . Grateful for his honesty while providing all my serv Completely satisfied with service and Will my service agent. Always courteous and professional . Grateful for his honesty while providing all my service needs. Definitely worth the wait time and travel to this Acura dealership. Unfortunately Richmond only has one Acura dealership. They need to add more to this area. More