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Crown Acura Richmond

Richmond, VA

4.9
834 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 834 reviews

February 19, 2024

Wonderful service. The service department is excellent. Would highly recommend your dealership to anyone and use you again for my next vehicle. More

by Judy Kerby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 18, 2024

Excellent customer service from Willy. He kept me informed throughout the appointment. I will continue to bring my car to get serviced at Crown Acura. More

by agrayberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy
February 18, 2024

Identified the problem and resolved the issue. Thank you for the quick service and repair of our vehicle. More

by stevenbordeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie, Matt
February 18, 2024

The staff are friendly and attentive. The waiting area is comfortable. And my service is always completed in a timely fashion. More

by teckela18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Burks, Josh Alford
February 17, 2024

Once my husband negotiated the sales price, completing the purchase was seamless. This was our 2nd purchase in 18 months at this dealership . More

by Mother2sons
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman, Jamel Chatman
February 17, 2024

Alton with service department was great. Efficient, helpful and pleasure to work with. Highly recommend. More

by 2020RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton Trainum
February 17, 2024

Scheduling the application was easy, as usual. Chris kept me updated during the service. I have had this particular ACURA for 10 years and I would not consider having service anywhere else. More

by bethk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
February 15, 2024

Communicates very well, and does an Excellent job. My advisor Chris is great guy thanks More

by Jalisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Arnold
February 14, 2024

Excellent service-beginning to end. Thank you for your professionalism and attention to detail. Price was fair as well. More

by David_a_young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service department
February 12, 2024

I went in expecting the worse and left very satisfied because the problem was very minor. Thanks Mike More

by Claraboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
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