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Crown Acura Richmond

Richmond, VA

4.9
650 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 650 reviews

October 20, 2024

The service department was so helpful they got me me and out and back on the road in no time flat More

by Bobfisher305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
October 20, 2024

Service was great, Alton kept me informed as things moved along. Will use Alton and the rest of the team next time. More

by Bobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people were great
October 19, 2024

The team especially Alton took great care of me. I was very impressed with his professional attitude. More

by feliciam13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton I. service department
October 19, 2024

Great service! Service department is always very nice, courteous and informative! Chris Arnold was very nice and transparent I will definitely be going here again! More

by lamonthagood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Arnold
October 18, 2024

Love working with the same service guy for years and get complete white glove service e with my oil cha he’s - waiting area has been remodeled and looks so inviting to wait More

by Bagelcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Perry
October 14, 2024

Alton was a pleasure to work with. He was very friendly and professional. He immediately helped me with the minor issues I was having with my car More

by feliciam13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
October 14, 2024

I find thiis dealership Kind, professional and knowledgeable. I have purchased 2 cars from Crown Acura and have had good experiences with their service department. More

by peggy.singlemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
October 12, 2024

identified the problem and fixed it promptly need more advice on all the cars switches More

by jjschwartz
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Perry
October 10, 2024

Your dealership has competent staff in sales and service. I have bought 3 MDX models from you over 15+ years. I come back because you guys are consistent. The product is excellent. Mike in service is one of More

by tomt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Burks, Wesley Hardaway
October 10, 2024

Great place to have your Acura serviced. I really appreciated Alton who helped this visit! More

by Cryssi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
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