Back

Crown Acura Richmond

Richmond, VA

4.9
725 Reviews

8704 West Broad Street

Richmond, VA

23294

Directions

By Type

Showing 725 reviews

December 01, 2024

Crown Acura Richmond has a very friendly staff that appears to care about your needs. More

by BWBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service dept.
December 01, 2024

Friendly staff, kept me informed of the progress on my car and the cost was in line with what online searches told me to expect. More

by Bhoward636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Pearson
November 30, 2024

Got me in quickly and staff was very friendly Car looks great and cleaned the whole interior More

by adcflyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 30, 2024

The dealership has excellent customer service. Very pleasant place to get service for your vehicle. More

by rolettab50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rooney
November 29, 2024

I always receive great service when I come in. Alton is always friendly and professional. More

by callowaysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
November 29, 2024

The service at Crown Acura is second to none, thanks to Chris Arnold. Always an easy visit. Chris manages top notch work in a very timely manor. This is where I service both Acuras. More

by Dpholt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Burks, Matt Perry, Josh Hylton, Manny Badias, Matt Rooney
November 25, 2024

Willy got the job done by the time he said and Crown provided a great loaner car in the meantime. They washed and vacuumed my car before I left…excellent service as always! More

by Jean Styer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy
November 25, 2024

This is the most polite dealership I have ever dealt with. My salesperson was Shaun Chapman. She was friendly, knowledgable, and answered all my questions. She even called me a couple days later to see More

by Mariereese521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman, Kevin Johnson
November 25, 2024

My service advisor Chris is absolutely amazing. When it comes to service, he is exceptional and he makes it very clear with regards to the services needed to support the health of my car. More

by mrworldbook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
November 25, 2024

Nice dealership! Worked with Anthony and Shawn…good team and fast signing process. Overall pleasant experience. More

by EBMDX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Wesley Hardaway, Shaun Chapman
...
4
...