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Crown Acura Richmond

Richmond, VA

4.9
782 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 782 reviews

January 08, 2025

Great service! Attention to detail , kind and courteous. The service staff was very helpful knowledgeable and informative. More

by anjanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton. Service
January 07, 2025

The atmosphere is nice. The service coordinator was kind and informative. Vehicle is running 🎽 great. More

by Wallerwoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
January 07, 2025

David was great in helping us purchase our Acura. He was very knowlegable about the car. It was a pleasure meeting Anthony, Matt and Kevin. More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks, Anthony Easter, Matt Perry, Kevin Johnson
January 07, 2025

I have always received good service on my vehicle in the service department greatly appreciated 👍 More

by Rberkley30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
January 06, 2025

The great service. Assistant so professional ,answering for all questions,do everything quick and nice More

by L.gitlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Alford
January 06, 2025

The service dept is what keeps me coming back to Crown Acura. Chris Arnold is top notch as well as his team. More

by Jbatchelor9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Arnold & Service Dept
January 05, 2025

Each tie i visit for service my experience is awesome my service provider Willie is the best More

by tamberlyn Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
January 05, 2025

Jarret and Wesley were great! ! They were very concerned with ensuring the vehicle I was getting was right for me and that the financial aspects were well explained and beneficial More

by Khi_ya_98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarret, Wesley Hardaway
January 02, 2025

Great service. Great customer service. Keeps customer up to date on maintenance. My service rep Alton is a wonderful young man More

by Cherriem808
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alton
December 31, 2024

Enjoyed the buying experience with David. Great to meet Matt, GM, who took an interest in our purchase. Excited to work with Crown in the seasons ahead! More

by Bobbush78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks, Matt Perry, Manny Badias
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