Crown Acura Richmond

My first experience with Crown Acura was pleasant and resulted in me buying a new Acura. Sales rep Jamel listened to what I said I was interested in and was very knowledgeable about Acura models and tri resulted in me buying a new Acura. Sales rep Jamel listened to what I said I was interested in and was very knowledgeable about Acura models and trim levels. He was very courteous and not pushy. During the 2 test drives and at delivery he was patient and thorough in showing me how to operate the car's many new features More

Everyone at this dealership is so nice and helpful. Every time I get my car worked on they are quick and explain everything very clearly. Every time I get my car worked on they are quick and explain everything very clearly. More

The staff was caring, professional. and answered all of my questions. I will recommend this dealership. and answered all of my questions. I will recommend this dealership. More

Everyone within the service team is super professional and ensures that your car is safe and kept with the upmost care. and ensures that your car is safe and kept with the upmost care. More

This dealership deserves your business. Please consider this location in your car buying process. My Town and Country mini van at 288,000 is near the end. Needed a vehicle and picked u Please consider this location in your car buying process. My Town and Country mini van at 288,000 is near the end. Needed a vehicle and picked up a 2010 Honda Oddysey. First time in a HONDA! What a difference in quality. They will fix the window trim and fix the left ball joint or tie rod. Will update on status. Yes I did pick up the 3 year warranty please don’t buy Car Sheild” …. More

Great sales experience Jarratt Day made everything easy. Excellent experience and as a repeat customer always feel welcome and appreciated Excellent experience and as a repeat customer always feel welcome and appreciated More

My Service Representative is Mike at Crown Acura. He has always been respectful and goes out of his way to make sure that I am pleased. I always look forward to working with him. He gets 5 stars. He has always been respectful and goes out of his way to make sure that I am pleased. I always look forward to working with him. He gets 5 stars. More

I travel all the way from Charlottesville for a reason. My Service Advisor, Mike Mereu always goes above and beyond to ensure that my experience is top-notch! The other Advisors are always friendly, courte My Service Advisor, Mike Mereu always goes above and beyond to ensure that my experience is top-notch! The other Advisors are always friendly, courteous, and kind as well! More

The service department was courteous, thorough and professional. Mike was proactive and delivered as scheduled. professional. Mike was proactive and delivered as scheduled. More

Dealership is very friendly and care about the customer. I would recommend to family and friends I would recommend to family and friends More