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Crown Acura Richmond

Richmond, VA

4.9
650 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 650 reviews

October 24, 2024

Everyone is very knowledgeable and friendly. The service department takes your car on time and gives you a pretty accurate time for when your service will be completed. More

by raharris63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Josh Alford
October 23, 2024

Always great service! I appreciate the friendly staff and above and beyond service to help me. More

by jobriant15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
October 23, 2024

Great service! Everyone was really nice. Was able to get, make a selection, and purchase smoothly More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman, Kevin Johnson
October 22, 2024

Thank you to the team at Crown Acura of Richmond! You all (David, Kevin, and Anthony) made my purchase easy. Excellent service from excellent professionals! More

by CBE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks, Anthony Easter, Matt Perry, Kevin Johnson
October 21, 2024

Great service especially with trade ins! Shaun was great and very helpful with the purchase! More

by Ed.martella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Wesley Hardaway, Shaun Chapman
October 21, 2024

Alton always provides the top notch customer service throughout the car service appointment. He keeps me updated on the progress and always very patiently listens to any questions and suggestions i need More

by Anand Murthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton Trainum
October 21, 2024

Exceptional Customer Service and fast service . Always a pleasure to visit this dealer. I do not have any complaints More

by mmccalmont321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
October 20, 2024

Provided immediate service appointment after state inspection had expired and I had several long distance appointment. Age t was courteous and knowledgeable. More

by robinsonshelbyj
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Seevice
October 20, 2024

Alton Trainum was first class all the way. He is worth every bit of a perfect 5 star rating. I would also add my experience at Crown Acura Richmond was a perfect 10/10 More

by tonyangel79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton Trainum
October 20, 2024

Professional sales staff who value their customer business by delivering exceptional service. This is our third purchase from Crown Acura and we have had awesome experiences every time! More

by Butler Family
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kriss in Finance, Anthony Easter, Matt Perry, Shaun Chapman