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Crown Acura Richmond

Richmond, VA

4.9
724 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 724 reviews

December 07, 2024

Excellent customer service. The service advisor notified throughout the day the status of my vehicle. More

by Paphelps
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
December 07, 2024

I was extremely impressed by this dealership in my first appt. As well as others. Tech advisor alton trainum was outstanding in explaining and coordinating in the care of my vehicle..he was knowledgeable , More

by tjharley331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton trainum
December 07, 2024

William went above and beyond to take care of my needed repairs quickly! The best! More

by shadwyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Alford
December 05, 2024

Service is good. Service time was accurate and a car wash. How great is that. More

by Rhonda.Beckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Arnold
December 05, 2024

Shaun was extremely helpful, she was very knowledgeable on the specific vehicle I wanted. It just so happened to be that she was the only one in the dealership that knew how to drive stick so she stuck wit More

by LuisVenegas63214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Chapman
December 04, 2024

They helped me find my dream car at a great rate! I will always use them for any car needs! More

by Madi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarratt Day, Kriss Williams, Anthony Easter, Josh Alford, Matt Perry
December 04, 2024

Easy to schedule service- good communication Christopher does a great job providing me with information during the visit More

by janetanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Arnold
December 03, 2024

Sales team was exceptional. Kedon was very professional, took very great care of my sales experience More

by mkunc79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kedon Glidewell was exceptional. 5 star, Josh Alford, Matt Perry, Wesley Hardaway
December 02, 2024

Everyone that we interacted with (Shaun, Anthony & Wes) were all very professional. No one was pushy or negative about the other models of cars we test drove. That made our buying experience much more enjo More

by tramhill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Sales Mgr & Wes, Finance, Shaun Chapman
December 01, 2024

Crown Acura Richmond has a very friendly staff that appears to care about your needs. More

by BWBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service dept.