Crown Acura Richmond

Maintenance Service What great service I had yesterday! It started from the moment i drove into the service area, eveyone was Covid prepared with mask. Emil Salib was my What great service I had yesterday! It started from the moment i drove into the service area, eveyone was Covid prepared with mask. Emil Salib was my service advisor ,he kept gave me informed throughout the day and Will Henderson was my parts specialist . I drive an hour to this dealership and Im glad I chose Crown Acura to buy my MDX. More

They are honest, fair and reasonable. Work is completed perfectly and on time The staff is helpful and gives great personal service. I always feel valued and feel like I'm getting a good deal working with perfectly and on time The staff is helpful and gives great personal service. I always feel valued and feel like I'm getting a good deal working with Crown acura. More

Purchase of Used 2017 Murano I have never experienced a smoother more professional car buying experience. Josh and Thompson were excellent to deal with on the sales side. Josh, wi I have never experienced a smoother more professional car buying experience. Josh and Thompson were excellent to deal with on the sales side. Josh, with help from Matt Perry, arranged for my vehicle to be shipped from a sister dealership. The price I paid was more than fair and the professionalism and honesty I experienced will never be forgotten. Mike Schuler, the Finance manager handled the paperwork process with the same level of professionalism shown by the sales department. He explained the benefits of the warranty that I ended up purchasing without any pressuring tactics. A First Class Dealership across the board! Thank you, Judy Wolford More

Very professional and transparent, this is the 2nd vehicle I have gotten from the same sales person and dealership. Highly recommend them, very military friendly as well. vehicle I have gotten from the same sales person and dealership. Highly recommend them, very military friendly as well. More

Wesley was a joy to work with. He was prompt, thorough, and made our oversll experience white pleasant. We will more than likely by another car here. and made our oversll experience white pleasant. We will more than likely by another car here. More

Everyone at Crown Acura has been very pleasant to work with. They helped me find a great car, for a good price and I've been very satisfied with the service I've received there. Derrick G. was very patien with. They helped me find a great car, for a good price and I've been very satisfied with the service I've received there. Derrick G. was very patient and responsive to my needs and helped me find the right car for me and my family! More

Out-of-state purchase I live in North Carolina and came across a car I'd been looking for through an internet search. I reached out to Crown Acura and they were very recept I live in North Carolina and came across a car I'd been looking for through an internet search. I reached out to Crown Acura and they were very receptive to doing business over the phone and email. Stephen was very personable and quick to respond to any questions I had. We had the deal done over a weekend and they delivered the car to my house in North Carolina. They made the process extremely convenient and efficient! More

The service at Crown Acura was great! I had already spoken with a salesmen over the phone previously. I made an appointment to come in, the car was out and ready for me to test drive. Test drive and lo spoken with a salesmen over the phone previously. I made an appointment to come in, the car was out and ready for me to test drive. Test drive and loved it got right to the paper work everything was where I wanted it to be. Not disappointed at all. They have a customer for life. More