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Crown Acura Richmond

Richmond, VA

4.9
771 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 771 reviews

January 12, 2025

Mike did a great job! ! Punctual, Answered all my questions and very courteous!! Always a pleasant experience. More

by drusch72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike - Service Dept.
January 11, 2025

The service department is very easy to work with and they always update you on the status of your car. A+ More

by carihshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will from Service Department
January 11, 2025

Everyone was friendly and helpful answering my questions and giving thoughtful feedback. That would include everyone I spoke with. More

by Dlm231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiss Williams Kedon Glidwell Willy Josh Alford, Matt Perry
January 11, 2025

Willie in the service department is awesome! Always has a smile on his face and is very helpful. More

by Hokie76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
January 10, 2025

I bought my MDX from Crown Acura and they did an outstanding job through the sale process. I have 45K miles on the car now and they have done all of the service, which has also gone very well. I app More

by ggreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton in the service department, Matt Perry, Manny Badias, Kevin Johnson
January 10, 2025

This is my "GO TO" dealership because of the friendly atmosphere and the wonderful people who work there. They have been upfront with me on my recent car purchase. More

by tisahamy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell - Truly wonderful, Anthony Easter, Josh Alford, Matt Perry, Kevin Johnson
January 10, 2025

Chris at Crown was extremely helpful during my visit. He was attentive and friendly! All the staff members were. Highly recommend them. More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
January 10, 2025

Crown Acura is always ready to help me with maintenance of my vehicle. They are great communicators and provide accurate estimates of both cost and time required. More

by betsy.rawles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
January 09, 2025

Prompt, helpful service. Chris was friendly and knowledgeable . I am very satisfied with my experience with Crown Acura! More

by O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
January 08, 2025

Great service! Attention to detail , kind and courteous. The service staff was very helpful knowledgeable and informative. More

by anjanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton. Service
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