Crown Acura Richmond

I appreciate Will, he is patient and takes the time to explain what’s happening with each service I get. OUTSTANDING! explain what’s happening with each service I get. OUTSTANDING! More

Crown Acura & Chris, service advisor, provided me excellent service and it didn't take long. excellent service and it didn't take long. More

I traded a 2020 Gladiator in on a 2022 Scat Pak Charger at this dealership. The car had a check engine light on which they went above and beyond to rectify at a quality third party shop and delivered the v at this dealership. The car had a check engine light on which they went above and beyond to rectify at a quality third party shop and delivered the vehicle to me 60 miles away with a full tank of gas. They gave me a fair price for my jeep and the sales, general manager and finance guy were a pleasure to deal with. I would buy there again. More

Having my car serviced at Crown is easy and reliable. Alton is my service advisor and he is excellent at his job. I appreciate to overall customer focused culture at Crown. Alton is my service advisor and he is excellent at his job. I appreciate to overall customer focused culture at Crown. More

The service was great and Alton Trainum was very helpful with service for my RDX with service for my RDX More

Service was professional, courteous and accommodating. Highly recommend Crown Acura for your Acura service needs Highly recommend Crown Acura for your Acura service needs More

They are efficient and knowledgeable! Helped get me into my dream car at a great rate! Helped get me into my dream car at a great rate! More

Travis was very generous, helpful, and attentive to my needs. Vehicle out in a timely manner. Thank you! needs. Vehicle out in a timely manner. Thank you! More

Had a transmission issue a day before leaving town and they saved the day for us on short notice. Service was exceptional. Many thanks to Willy and the techs for getting us back on the road feeling safe a they saved the day for us on short notice. Service was exceptional. Many thanks to Willy and the techs for getting us back on the road feeling safe and secure. More

We walked in without an appointment late in the afternoon and Chris jumped right in to get our car in line for service to review our issues. He got back to us the next morning and the car was ready that aft and Chris jumped right in to get our car in line for service to review our issues. He got back to us the next morning and the car was ready that afternoon. More