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Crown Acura Richmond

Richmond, VA

4.9
602 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 602 reviews

February 10, 2024

The service advisor always keeps you informed on how it's going and of any additional repairs. More

by fish4fun4_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Alford
February 08, 2024

Alton is always courteous, helpful, and knowledgeable! !! Making appointment is always easy! Price of parts and service is reasonable. More

by eddiexxx75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Chapman
February 07, 2024

Alton is always incredibly helpful, professional, and kind. He takes great care of the car and make sure that you are ready to go. He carefully balances making sure you have all of the service you need, More

by Private
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
February 05, 2024

Excellent service department and great people that go out of their way to ensure customers satisfaction! More

by rmparrish1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton Trainum
February 05, 2024

Have been very pleased with the dealership and the customer service in the service department More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
February 04, 2024

It was an amazing experience very helpful and easy to work with would recommend to other people. More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Alford
February 02, 2024

Service advisor was excellent and appreciate the car wash. Will return for next service. Regards More

by walterjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 02, 2024

Very efficient and professional in dealing with customers requests. They sent regular updates on the status of the vehicle More

by Alisha111677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Mike
February 01, 2024

Service was excellent I never have a bad experience at Acura since being a customer. More

by Brandon Rivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
February 01, 2024

Extremely professional & the customer is treated with the highest standards. The building is extremely clean. All members of the staff make sure u are taking care of. More

by sjj9149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
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