Crown Acura Richmond

The salesman Daryl was a great guy and stay with us the whole time. We were a tough sale. It took us a few weeks to make a decision but he was very understanding and stuck with us. Since the sale he has whole time. We were a tough sale. It took us a few weeks to make a decision but he was very understanding and stuck with us. Since the sale he has been very proactive and continues to stay in touch. More

The experience was far greater than I was expecting. As I shared in a previous survey, my salesperson (Wesley) was very knowledge of the product. He is customer oriented and has a great disposition. I'm As I shared in a previous survey, my salesperson (Wesley) was very knowledge of the product. He is customer oriented and has a great disposition. I'm very happy with my selection (Acura TLX) though I wasn't expecting to return to a car vs a SUV. More

I brought my car from Crown Acura & have all maintenance performed through them. The staff is excellent & I always feel valued as a customer. performed through them. The staff is excellent & I always feel valued as a customer. More

I had a great service experience here, quick and convenient service. Plus friendly staff on site. convenient service. Plus friendly staff on site. More

Every experience at this dealership has been amazing. The most recent with obtaining my new car was no different. Jarrat and Kevin are amazing and I appreciate them so much. The most recent with obtaining my new car was no different. Jarrat and Kevin are amazing and I appreciate them so much. More

Great salesman ! He stayed late to finish our deal and it was so appreciated! He was very kind. He stayed late to finish our deal and it was so appreciated! He was very kind. More

Delivered as per promise. Kept me informed. Service agent was upbeat and customer forward. I will return. Kept me informed. Service agent was upbeat and customer forward. I will return. More

I am always treated well and have great service. I have an older Honda and prefer to have my car serviced here. I have an older Honda and prefer to have my car serviced here. More

Great people to deal with. Made everything super easy and quick. Very responsive. Matt (manager) and Shaun (sales lady) were AWESOME ! I’ve been dealing with this auto group fo Made everything super easy and quick. Very responsive. Matt (manager) and Shaun (sales lady) were AWESOME ! I’ve been dealing with this auto group for many years now. Thank you! More

Always very helpful & friendly & remember me and what needs to be done to my car needs to be done to my car More