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Crown Acura Richmond

Richmond, VA

4.9
651 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 651 reviews

August 21, 2024

I've always had a great experience here. We've purchase 2 cars looking for a possible 3rd. Maybe interested in another MDX 2020-2023 🤔. My service advisor William is always professional gre More

by S.White
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Alfred service dept
August 21, 2024

Kedon Glidewell provided excellent service. He even returned my phone call on a Sunday evening. Sent me videos of the Jeep and assisted in every way possible to make my purchase enjoyable. Kevi More

by Captkt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kedon Glidewell, Kevin Johnson
August 19, 2024

Had oil change. .my service rep Will...was great..helpful and didn't push other services More

by valchapel
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
David Burks
August 19, 2024

My service rep Alton Very helpful and customer friendly also service price transparency Will help us to get genuine work More

by GSR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alton
August 18, 2024

Great group of guys that don't mind helping you with your needs for a vehicle More

by pender2720_0
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jamel Chatman
August 18, 2024

My advisor Alton is awesome. He always takes care of me and the work they do is great. I never have to worry about anything being underhanded or shotty workmanship More

by dinasia84
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alton
August 16, 2024

From sales to service they epitomize professionalism…. straight up and fair…I would recommend them to any and all!! More

by scottdavis521
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Mereu, Willie Alford, David Burks, Anthony Easter, Josh Alford, Matt Perry, Stephen Anokye-Boateng, Wesley Hardaway, Manny Badias, Kevin Johnson
August 15, 2024

My service rep, Alton, is terrific! He delivers excellent customer service . He is always very professional and nice at the same time. More

by Hemoore1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Alton Trainum
August 15, 2024

Good service and good people as always. Alton is an excellent advisor. New waiting area is a nice improvement More

by Rossfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
August 14, 2024

Shaun was perfect, she responded quickly and remembered everything about our situation so I didn’t have to repeat ( as in others). Price was great I would rate them a 10!!! More

by Gregg Mallette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Chapman
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