Crown Acura Richmond

Kelly was quick to take my car back and kept checking to see if I needed anything. see if I needed anything. More

Shawn and Kevin were very helpful and knowledgeable. Any question I had was answered promptly! Any question I had was answered promptly! More

Purchased Acura MDX and this is our 2nd time purchasing a vehicle at Crown. Excellent customer service from sales person, finance manager and GM. Their service department is also top notch. vehicle at Crown. Excellent customer service from sales person, finance manager and GM. Their service department is also top notch. More

Willy was amazing! I had taken my car to repair a broken sunroof motor. They fixed it but broke a clamp by passenger air bag. I called Willy back and he got me in and o I had taken my car to repair a broken sunroof motor. They fixed it but broke a clamp by passenger air bag. I called Willy back and he got me in and out while I waited there and also got me a discount! I would recommend Willy and Crown Acura! Thanks Willy! More

The service dept provided great customer service. My car was done in a timely fashion. My car was done in a timely fashion. More

They are reliable, work in a timely work environment! Clean waiting area nice refreshments for customers, and they look out for there customers car services that need requirements that they my not be Clean waiting area nice refreshments for customers, and they look out for there customers car services that need requirements that they my not be aware off! More

Excellent experience with the service advisor and service department. The advisor was friendly and professional. The maintenance went exactly as expected. department. The advisor was friendly and professional. The maintenance went exactly as expected. More

This dealership will make you feel like family, not a customer." Amazing service!!! I absolutely appreciate the sales team here at Crown Acura.My wife traded her Lexus IS300 for an Acura MDX. Couldn't b customer." Amazing service!!! I absolutely appreciate the sales team here at Crown Acura.My wife traded her Lexus IS300 for an Acura MDX. Couldn't be more happy with the upgrade. The saleswoman ( Shaun), sales manager ( Anthony ), and finance team all help my wife an I make our trade in and buying experience great. After going through an emotional roller-coaster. This team worked together and got me exactly that. Anyone looking for a good deal on a car, come down to Crown Acura see ( Shaun ) she will help you get a great deal. I really recommend this dealer, you won't be disappointed! More

Service is performed in a professional and timely fashion! Service advisors go above and beyond to ensure that your vehicle is receiving all necessary services. The dealership is friendly, and they e fashion! Service advisors go above and beyond to ensure that your vehicle is receiving all necessary services. The dealership is friendly, and they ensure that your wait is comfortable. More

We have been coming to your dealership for years and have always had great service with the maintenance of our cars. always had great service with the maintenance of our cars. More