Crown Acura Richmond

The dealership has excellent customer service. Very pleasant place to get service for your vehicle. Very pleasant place to get service for your vehicle. More

I always receive great service when I come in. Alton is always friendly and professional. Alton is always friendly and professional. More

The service at Crown Acura is second to none, thanks to Chris Arnold. Always an easy visit. Chris manages top notch work in a very timely manor. This is where I service both Acuras. Chris Arnold. Always an easy visit. Chris manages top notch work in a very timely manor. This is where I service both Acuras. More

Willy got the job done by the time he said and Crown provided a great loaner car in the meantime. They washed and vacuumed my car before I left…excellent service as always! provided a great loaner car in the meantime. They washed and vacuumed my car before I left…excellent service as always! More

This is the most polite dealership I have ever dealt with. My salesperson was Shaun Chapman. She was friendly, knowledgable, and answered all my questions. She even called me a couple days later to see with. My salesperson was Shaun Chapman. She was friendly, knowledgable, and answered all my questions. She even called me a couple days later to see how I was doing with the new car and to offer tutorials to help me learn the technology. More

My service advisor Chris is absolutely amazing. When it comes to service, he is exceptional and he makes it very clear with regards to the services needed to support the health of my car. When it comes to service, he is exceptional and he makes it very clear with regards to the services needed to support the health of my car. More

Nice dealership! Worked with Anthony and Shawn…good team and fast signing process. Overall pleasant experience. Worked with Anthony and Shawn…good team and fast signing process. Overall pleasant experience. More

Everyone was very helpful and courteous. Car was ready on time, but you should not force a customer to write a review of a minimum of 15 words. This is why folks don’t fill out surveys. Car was ready on time, but you should not force a customer to write a review of a minimum of 15 words. This is why folks don’t fill out surveys. More

Excellent Service and Excellent Manager Willing To Help With My Situation I Am Really Grateful With My Situation I Am Really Grateful More

Very friendly staff. Staff very responsive to questions and readily available. I was given number to call if I had any questions. Staff very responsive to questions and readily available. I was given number to call if I had any questions. More