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Crown Acura Richmond

Richmond, VA

4.9
782 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 782 reviews

February 01, 2025

Crown Acura knows me and they are good at keeping me informed on the service of my vehicle. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
January 31, 2025

I was very impressed with the prompt attention, service and professionalism of my sales associate, Jarrett. More

by Smartin422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrett, Josh Alford, Kevin Johnson
January 30, 2025

Shawn was a great salesperson, she took her time and went over the car with me. The only problem I have with the TLX is their is no insulation in the rear deck area, this does give off some road noise. U sho More

by bbg1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Chapman, Manny Badias, Kevin Johnson
January 30, 2025

I can’t recommend Crown Acura enough! As a loyal Acura owner, I always return to this dealership for their outstanding service and knowledgeable staff. The sales team is knowledgable, More

by cindyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kedon rates a 10! , Wesley Hardaway
January 27, 2025

Fast friendly service and did what needed done. While I waited I got to test drive a 2024 Acura ZDX which will break your neck if you step on it too hard! If it had a range of 400 mi I'd be home wi More

by g2d2s2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Burks, Shaun Chapman
January 27, 2025

Alton was the best. He was kind and patient. He even apologized for the car wash being frozen from the winter storm. Awesome service! More

by cpbostick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
January 25, 2025

Very helpful and clean. They do a great job! The service department guys are very helpful and nice More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in service
January 23, 2025

I love Acuras and feel fortunate to have Crown Acura nearby. I've been a customer for 30 years, having purchased my first Integra there long ago. The service is outstanding, and I've consistently enjoye More

by cindyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kedon rates a 10! , Wesley Hardaway
January 23, 2025

Had an excellent experience at CrownAcura of Richmond when buying my 2020 MDX. I can only hope my new car performs as well as the dealership. More

by ctaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Perry, Shaun Chapman
January 23, 2025

Had recent service on MDX. Alton was the service rep. Very professional. Efficient service. Would recommend to others. More

by Wally.nunley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton in service
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