Crown Acura Richmond

Dealership atmosphere is not reflective of the Acura brand. Looks more like a CARMAX office. The dealership is only outstanding because of it’s people. brand. Looks more like a CARMAX office. The dealership is only outstanding because of it’s people. More

The service is carried out competantly and quickly. The employees are helpful and curteous, never leaving one waiting. The employees are helpful and curteous, never leaving one waiting. More

Will Alford has never failed me. He always bent over backwards to ensure quality service. He even went as far as giving me advice on choosing my next vehicle when I toldchim I wasn't He always bent over backwards to ensure quality service. He even went as far as giving me advice on choosing my next vehicle when I toldchim I wasn't sure what to get next. He is a keeper. Thanks to the mechanics. This makes a big difference when you will be soon in the market for a new vehicle. More

Everything is always done on time and correctly! Service people are friendly and helpful. I trust them. Service people are friendly and helpful. I trust them. More

Best and most professional dealership I've ever worked with. Darrell had everything ready for us to sign when we got to the dealership and Mr Kevin Johnson worked diligently to complete all the additiona with. Darrell had everything ready for us to sign when we got to the dealership and Mr Kevin Johnson worked diligently to complete all the additional paperwork. Everything ran smoothly. More

I have nothing but good things to say about this dealership’s service dept. They are a fantastic group of people and I am always confident that they repaired or serviced my vehicle with excellence. dealership’s service dept. They are a fantastic group of people and I am always confident that they repaired or serviced my vehicle with excellence. More

All the staff was very helpful and well informed. Purchased our last 3 cars from them Purchased our last 3 cars from them More

My experience at Crown Acura was exceptional, truly a 10/10. As a first-time car buyer, I was impressed by the professionalism and warmth of the staff. They made me feel like a valued customer, treating 10/10. As a first-time car buyer, I was impressed by the professionalism and warmth of the staff. They made me feel like a valued customer, treating me with the utmost care and respect. I had complete trust in their expertise and competence throughout the entire process. Moving forward, Crown Acura will be my dealership of choice for all future vehicle purchases. More

Great dealer! I have already bought 2 cars since I moved back to Richmond 5.5 years ago! Chris Arnold in service is as good as it gets! Always informative, attenti I have already bought 2 cars since I moved back to Richmond 5.5 years ago! Chris Arnold in service is as good as it gets! Always informative, attentive to details, and ahead of schedule. More